Jeffery Johnson
Orlando,FL
Summary
Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Customer-focused with a passion for delivering exceptional service. Committed to improving customer satisfaction and driving positive outcomes.
Overview
34
34
years of professional experience
Work History
Operations Supervisor
United Rentals
Orlando
04.2001 - Current
- Assigned tasks to team members, establishing priorities and targets.
- Created and executed SOPs to streamline workflow.
- Sourced equipment for the metro.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Prepared daily work and run schedules.
- Processed orders received from customers within specified timelines.
- Resolved customer complaints regarding sales and service.
- Developed key customer relationships to increase sales.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Inspected truck before and after trips, ensuring all safety regulations were followed.
- Loaded and unloaded cargo using forklifts or other material handling equipment.
Commercial Truck Driver
Ploof
Jacksonville, Florida
03.1998 - 04.2001
- Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
- Provided excellent customer service when delivering products or services.
- Maintained accurate daily logs of travel activities.
- Managed time efficiently by planning routes ahead of time based on delivery orders.
- Delivered goods to customers in a timely manner.
Sprinkler Pipe Fitter
Gruanu Fire protection
Orlando, Florida
06.1995 - 03.1998
- Demonstrated knowledge of local codes and regulations pertaining to fire safety systems.
- Cut or threaded pipes to blueprint or drawing specifications.
- Coordinated with other contractors on site during installation process.
- Assembled, connected, and tested pipes for fire protection systems.
Photo Lab Specialist
Eckerd Drugs
Orlando, FL
09.1990 - 06.1995
- Ensured quality control by inspecting all prints for color accuracy, clarity and size requirements.
- Set or adjusted machine controls according to specifications, type of operation or material requirements.
- Operated and maintained photograph processing equipment and processed digital film into photographic hard copies.
- Trained new employees on the proper use of photographic equipment and procedures.
- Delivered finished prints directly to customers or shipped them via mail or courier services.
Education
High School Diploma -
St. Cloud High School
St. Cloud, FL08-1990
Skills
- Safety Management
- Monitoring Performance Metrics
- Operations management
- Customer relations
Timeline
Operations Supervisor
United Rentals
04.2001 - Current
Commercial Truck Driver
Ploof
03.1998 - 04.2001
Sprinkler Pipe Fitter
Gruanu Fire protection
06.1995 - 03.1998
Photo Lab Specialist
Eckerd Drugs
09.1990 - 06.1995
High School Diploma -
St. Cloud High School