Jeffery Miller
Georgetown,TX
Summary
Organized, results driven professional seeking executive position in Manufacturing/Quality Operations that enables use of 25+ years experience managing people and resource allocation through strategic planning and financial analysis to support efficiency and organizational growth. Maintains successful track record of executing problem solving, continuous improvement processes and building trust and rapport among direct reports and colleagues.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Assistant Plant Manager
Benuvia Therapeutics
04.2021 - 03.2024
- Implemented continuous improvement projects, leading to increased product quality and customer satisfaction.
- Developed cross-training initiatives for employees, improving overall workforce flexibility and productivity.
- Evaluated employee performance and provided feedback and training as needed.
- Ensured compliance with industry regulations by maintaining thorough documentation procedures and conducting regular audits.
- Led root cause analysis investigations into production issues, implementing corrective actions to prevent recurrence effectively.
- Coordinated with other departments to align production with customer requirements.
- Oversaw daily operations of 80,000 sq. ft. manufacturing plant.
- Optimized processes to maximize efficiency.
- Led, trained and coached plant staff to facilitate high levels of productivity and quality.
Senior Manager of Quality Operations
Thermo Fisher Scientific, Patheon
04.2018 - 04.2021
- NEEDS updating
- Developed detailed plans based on broad guidance and direction.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Implemented and developed operational standards, policies and procedures.
Granulation Manager
Patheon
06.2013 - 04.2018
- Launched quality assurance practices for each phase of development
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Maximized performance by monitoring daily activities and mentoring team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Cross-trained existing employees to maximize team agility and performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
APR Quality Manager
Validant
06.2012 - 05.2013
- Managed Annual Product Review system insuring adherence to timeline defined by FDA and company internal standards
- Designed and implemented processes to ensure data needed to compile annual product review was accurate, readily available and complete
- Performed assessment of process controls for manufacturing and packaging of tablets, liquids and powder products. Implemented process improvement for Comprehensive Product Assessment and Training (CPAT) audit scores
Deviation Writer/Production Facilitator Manager
Sandoz Pharmaceuticals
03.2010 - 03.2012
- Managed 8 deviation writers and 3 training facilitators to support production needs in deviation closures, SOP updates, Preventive Action Commitments (CAPA's), metrics and training
- Managed deviation writers to help determine scope, product impact, root cause and corrective actions for deviations from procedures and processes
- Helped determine preventive actions to reduce deviation occurrences; managed and implemented CAPA's to drive process improvement
Packaging Manager
Sandoz Pharmaceuticals
01.2007 - 04.2010
- Responsible for 24/7 operation of packaging department consisting of 81 operators and 5 supervisors ensuring company objectives were met on time and on budget
- Consistently met departmental goal to deliver 600 million units per month
- Managed departmental budget, improved utilization and productivity, reduced costs, and increased uptime
- Implemented new packaging equipment and change control measures, utilized uptime tracking system and Operational Equipment Effectiveness tracking
- Ensured FDA inspection readiness at all times
- Conducted annual performance reviews, managed headcount and incorporated employee engagement programs
- Managed budgets, financial tracking, and reporting for all aspects related to the Packaging Department's operations.
- Utilized data analysis tools to identify and resolve production issues.
Finished Dosage Manager
Sandoz Pharmaceuticals
01.2005 - 01.2007
- Operated Finish Dosage department managing (120) employees and (5) supervisors - facilitated cross-functional collaborations completing key projects and reaching goals as a united team
- Saved $1,000,000 by implementing a program that improved overall yield by 1% in the first year with continued savings trajectory
- Optimized resource allocation managing budgets, production schedules, headcount, and cost reduction measures
- Increased uptime and reduced cycle time through effective analysis and implementing lean manufacturing principles and six sigma training
- Conducted regular performance evaluations and providing personalized coaching for staff development.
Mixing Supervisor
Sandoz Pharmaceuticals
01.2004 - 01.2005
- Managed Granulation department: (100) employees, (7) supervisors to meet budget, production schedule, reduced cycle time, implemented lean manufacturing, sigma six, proper training, cleaning validation protocols, new equipment
- Made process improvements to increase utilization and efficiency - improve KPI's by reducing turnover and increasing utilization and performance
Finished Dosage Supervisor
Sandoz Pharmaceuticals
01.1999 - 01.2004
- Responsible for 1st shift Tableting: supervised (12) technicians - improved yield from 6.4 billion tablets per year to 9.4 billion
- improved in 90% KPI's assigned,
- Wrote SOP's ensuring cGMP, OSHA and FDA compliance
- Key contributor in implementing a new Statistical Process Control system
- Instrumental in reduced cycle time, increased yield, increased utilization and more efficient machine turnover
- Educated and coached staff on organizational mission,goals and career path to help employees achieve success.
Laboratory Manager Military Hospital
United States Army
06.1988 - 05.1992
- Managed the medical laboratory in Mainz Germany
- Directed, planned and supervised lab staff: military members and civilian co-workers to ensure all lab tests met proper military standards
- Promoted to rank of Sergeant prior to leaving with honorable discharge
Education
Master of Science -
University of Arkansas, Fayetteville
Fayetteville, AR1999
Master of Science - Microbiology
University of Arkansas, Fayetteville
Fayetteville, AR1997
Academy of Health And Science
US Army - Department of Defense
San Antonio, TX1988
Skills
Production Order Review
Schedule Management
Team Development
OSHA Regulations
Lean manufacturing principles
Training programs
Continuous Improvement
Log updating
Critical Thinking
Documentation abilities
Six Sigma expertise
Capacity Planning
Performance Improvements
Cross-Functional Collaboration
Production Scheduling
Regulatory Compliance
Operations Management
Team building and development
Equipment Operation
Cost Control
Staff Training and Development
Process Planning
Plant Maintenance
Resource Management
Lean Manufacturing
Change Management Process
Certification
- Granulation Certification
- Tableting and Capsule Technology Training
- Fette America Operations Training
- Glatt Practices in Solid Dosage Form Processing
- Leadership Concepts and Practices
- Train the Trainer OJT
- Information Mapping
- 30 Hour OSHA Training
- 5S Training
- Visual Factory Management Training
- Supervisory Skills Training Series
- Talisco Root Cause Training
Websites
Timeline
Assistant Plant Manager
Benuvia Therapeutics
04.2021 - 03.2024
Senior Manager of Quality Operations
Thermo Fisher Scientific, Patheon
04.2018 - 04.2021
Granulation Manager
Patheon
06.2013 - 04.2018
APR Quality Manager
Validant
06.2012 - 05.2013
Deviation Writer/Production Facilitator Manager
Sandoz Pharmaceuticals
03.2010 - 03.2012
Packaging Manager
Sandoz Pharmaceuticals
01.2007 - 04.2010
Finished Dosage Manager
Sandoz Pharmaceuticals
01.2005 - 01.2007
Mixing Supervisor
Sandoz Pharmaceuticals
01.2004 - 01.2005
Finished Dosage Supervisor
Sandoz Pharmaceuticals
01.1999 - 01.2004
Laboratory Manager Military Hospital
United States Army
06.1988 - 05.1992
Master of Science -
University of Arkansas, Fayetteville
Master of Science - Microbiology
University of Arkansas, Fayetteville
Academy of Health And Science
US Army - Department of Defense