Jeffery Osborn
Columbus,GA
Summary
Adept Technician with 5 years experience in the industry exceptional diagnostic skills and a keen eye for detail in network enhancements and fiber optic installations. Excelled in reducing downtime and improving systems efficiency, blending technical prowess in network configuration with strong problem-solving abilities. Demonstrated expertise in Cisco and Juniper switches, alongside a commitment to customer education and satisfaction.
Overview
6
6
years of professional experience
Work History
Rollout Technician
Wachter
08.2022 - Current
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Improved network performance by installing, splicing, and testing fiber optic cables.
- Reduced downtime by quickly identifying and resolving issues in fiber networks.
- Familiarity with Cisco and Juniper switches and APs
- Familiarity with Cradlepoint devices
- Arial and Boom Lift certified
- OSHA 10
IT Technician
Solutions Net It
08.2019 - 08.2022
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Configured hardware, devices and software to set up work stations for employees.
- Read blueprints and schematics to correctly place equipment.
- Installed equipment for data communications networks including cabling, wireless routers and telephone systems.
- Diagnosed and resolved hardware, software and network problems and replaced defective components.
- Managed system-wide operating system and software deployments, as well as related software upgrade problems.
- Completed multiple cable runs for cameras in many different Wells Fargo locations .
- Completed all the cabling of the Bowling Green KY school system
- Able to identify good cable paths.
- Planned layouts and ran cable into buildings and through walls, attics and crawl spaces.
- Over 2 years of Experience in pulling cable on a range of many different environments .
- Imaged Windows 10 machines for various companies over the past 2 years
- Imaged and prepared new computers for integration into company networks and systems.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
Education
High School Diploma -
Central High School
Phenix City, AL05.2018
Skills
- Mobile Device Deployment
- Peripheral Repair
- Cabling Layouts
- Customer Education
- Network configuration
- Network Troubleshooting
- Computer hardware troubleshooting
- Cat5, 6 & 7 termination
- AV cabling and set up
- Cable management
- System upgrades
- Windows 10 & 11 Imaging
- Windows 10 & 11 Migration
- Desktop Technical Support
- Customer service
- Installation and repair
- Fusion Splicing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Rollout Technician
Wachter
08.2022 - Current
IT Technician
Solutions Net It
08.2019 - 08.2022
High School Diploma -
Central High School
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