Jeffery Sleuter
McKinleyville,CA
Summary
An experienced medical professional with a strong background in emergency room settings, including working as a scribe and an Emergency Room Technician.
Eleven years of experience in the medical field, including three years collecting and entering medical data, and 8 years interacting with the public, aiding in patient care, maintaining the emergency room, and handling laboratory specimens.
Currently working as an eligibility specialist with the Department of Health and Human Services, collecting and processing confidential information for the CalFresh and MediCal programs, and scheduling appointments.
Possesses in multitasking, troubleshooting and resolution, and information management skills, with experience in an ever-evolving work environment that requires adaptability and attention to detail.
Overview
12
12
years of professional experience
Work History
Eligibility Specialist
Department Of Health And Human Services
03.2023 - Current
- Determined eligibility for government assistance programs, including CalFresh and Medi-Cal.
- Scheduled client appointments.
- Communicated effectively with diverse populations.
- Demonstrated excellent customer service skills.
- Managing client inquiries and concerns with
professionalism - Prioritized safety and maintained a calm and professional demeanor in challenging situations.
Emergeny Room Technician
Mad River Community Hospital
12.2015 - 03.2023
- Facilitated critical patient care throughout medical facilities, departments and, between health organizations.
- Coordinated communication with multiple health organizations, including ambulance transport, medical aviation agencies, and hospital administration.
- Collected basic samples, labeled specimens properly, and them transferred to the laboratory for testing.
- Resolved conflicts and maintained composure in difficult situations, prioritizing the safety of patients and colleagues.
- Maintained a clean and sanitary environment in the emergency department to meet hygiene measures.
- Demonstrated adaptability in fast-paced environments by managing multiple tasks simultaneously while maintaining high levels of accuracy under pressure.
Scribe
Scribe America
06.2012 - 12.2015
- Collected patient information and entered it in formats consistent with company policy and
individual physician preferences. - Tracked laboratory results and radiographic tests for completion
Education
No Degree - Nursing
College of The Redwoods
Eureka, CAHigh School Diploma -
Mckinleyville High School
Mckinleyville, CA06.2012
Skills
- Eligibility Determination
- Effective communication skills
- Appointment Scheduling
- Troubleshooting and Problem-Solving
- Quality Assurance and Regulation Compliance
- Information Management and Data Entry
- Data Compilation
- Multitasking and Time Management
- Medical Documentation and Record Keeping
- Emergency Medical Care and Procedures
- Specimen Collection and Transport
Timeline
Eligibility Specialist
Department Of Health And Human Services
03.2023 - Current
Emergeny Room Technician
Mad River Community Hospital
12.2015 - 03.2023
Scribe
Scribe America
06.2012 - 12.2015
No Degree - Nursing
College of The Redwoods
High School Diploma -
Mckinleyville High School