Jeffery Zou
Medical Scribe
Somerville,Massachusetts
Summary
Knowledgeable Medical Scribe successful at operating in fast-paced, high-volume environments. Physically fit, active and energetic team player with a flexible and resourceful approach. Experienced in processing paperwork, navigating medical history, and updating charts in EPIC and Athena. Service-oriented and diligent professional with demonstrated track record of top-notch performance.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Medical Scribe
Tufts Medical Center Community Care
Malden, MA
06.2022 - Current
- Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar and spelling.
- Accompanied physicians through day in fast-paced, stressful environments.
- Charted patient encounters by recording information such as diagnosis, treatments and prescriptions.
- Documented complete information about examinations, treatment plans, lab results and other details directly into charts.
- Stayed on top of current patient loads to facilitate efficient and organized workflow.
- Used EPIC Systems and Athena to input information into computerized patient record system.
Clincal Research Volunteer
Mass General Hospital
Boston, MA
08.2021 - Current
- Researched various subjects that were related to project and lead initial development of a systematic review.
- Maintained high levels of confidentiality to protect data quality and project research.
- Compiled data in reports and other documents using EPIC, labarchives, and REDCap.
- Performed research into study topics to increase knowledge and to provide valuable contributions.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
General Merchandise Expert
Target
Somerville, MA
06.2021 - 08.2022
- Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
- Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
- Complied with health regulations, sanitation guidelines and safety procedures for department and store to promote safe and clean shopping environment for guests.
- Resolved customer complaints and escalated to store management for enhanced support when necessary to drive positive customer experiences.
- Monitored merchandise for damage and un-saleable or returnable condition to submit damage claims and minimize store loss.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
Education
Bachelor of Science - Clinical Psychology, Studio Art Pre-Medicine Track
Tufts University
Medford, MA 09.2018 - 05.2022
High School Diploma -
Somerville High School
Somerville, MA 09.2014 - 06.2018
Skills
Patient history understanding
Documentation skills
Fluent in Medical Mandarin
Medical transcription
Medical terminology expert
ICD-10 codes knowledge
Hospital inpatient and outpatient records
Additional Information
- HONORS AND AWARDS , 2022 Psi Chi Honor Society, Tufts University 2018-2022 Dean’s List, for maintaining an honor average during the past academic term, Tufts University 2017 National Honor Society, Somerville High School 2017 Rensselaer Medal, Rensselaer Polytechnic Institute PUBLICATIONS Exploring the Impact of Dementia During the COVID-19 Pandemic: A Qualitative Systematic Review
Certification
Mental Health First Aid - Cambridge Health Alliance
Timeline
Medical Scribe
Tufts Medical Center Community Care
06.2022 - Current
Clincal Research Volunteer
Mass General Hospital
08.2021 - Current
General Merchandise Expert
Target
06.2021 - 08.2022
Mental Health First Aid - Cambridge Health Alliance
01-2020
Bachelor of Science - Clinical Psychology, Studio Art Pre-Medicine Track
Tufts University
09.2018 - 05.2022
High School Diploma -
Somerville High School
09.2014 - 06.2018