Dynamic sales professional with expertise in customer relationship management, e-commerce strategy, and effective communication. Proven ability to enhance customer engagement and boost sales conversion rates through innovative practices.
Overview
35
35
years of professional experience
Work History
Sales Associate
Hertz Auto Sales
Scottsdale, AZ
12.2024 - 05.2026
Guided customers in selecting vehicles aligned with their specific needs and preferences, enhancing overall satisfaction.
Conducted vehicle demonstrations to showcase features and benefits, aiding customers in making informed purchase decisions.
Utilized CRM software to log customer interactions and follow up on leads efficiently.
Coordinated with finance department to ensure smooth customer transactions.
Internet Sales Director / Finance Manager
Power Chevrolet
Peoria, AZ
07.2007 - 03.2014
Directed online sales strategies and initiatives for a leading automotive dealership.
Managed e-commerce platforms, boosting customer engagement and sales conversion.
Managed digital marketing campaigns, elevating brand visibility and engagement.
Analyzed market trends, guiding pricing and product offerings for online inventory.
Trained staff on digital tools and best practices, improving online customer interactions.
Sales/Internet Sales Specialist
Lund Cadillac Hummer
Phoenix, AZ
05.2005 - 06.2007
Guided customers in selecting vehicles and financing options to ensure informed purchasing decisions.
Managed customer inquiries via online chat and email, providing timely responses to enhance customer satisfaction.
Cultivated strong rapport with customers and maintained relationships post-sale to encourage repeat business.
Utilized CRM systems to track leads and follow up on prospects.
General Manager
Larry H Miller Honda
Murray, Utah
01.1991 - 2002
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Monitored financial performance to identify improvement opportunities in cost savings and revenue generation.
Reviewed financial statements and sales reports to assess productivity and goal achievement.
Trained employees on duties and policies to ensure financial wellbeing of the company.