Jeffrey A. Katz
Wellington
Summary
Experienced in supervising store operations with a focus on maintaining compliance with safety regulations and enhancing customer service. Managed multiple tasks effectively while ensuring accurate processing of transactions and maintaining organized work environments. Developed strong relationships with customers through attentive service and product knowledge, contributing to overall sales performance. Demonstrated leadership by training staff and overseeing daily operations to meet company standards.
Overview
26
26
years of professional experience
Work History
Dispensary Associate
Trulieve Inc
Lake Worth
12.2023 - Current
- Processed payments using point-of-sale systems.
- Organized backroom areas to maintain a clean and organized work environment.
- Built relationships with customers by providing friendly customer service.
- Ensured compliance with company safety regulations at all times while on the job.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Assisted customers with selecting items and answering questions about products.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended, selected and located merchandise based on customer desires.
- Maintained records related to sales for store management.
- Greeted customers to determine wants or needs.
- Computed purchases and received and processed cash or credit payment.
Manager
Palm Beach Collectibles Inc
04.2010 - Current
- Accounts for all sales and transactions that are conducted throughout the store, manage a strong team of employees, overlook the entire store team operation, and maintain sales attitude within the company.
- Keep accurate inventory control.
- Assist in training and lead by example at all times.
- Maintain and monitor cleanliness of store, bathrooms, and outdoor grounds.
- Help control store costs and monetary losses.
- Maintain good relations with customers and employees at all times.
- Utilize selling tactics.
- Ensure sales performance and profitability criteria for designated store.
- Hire, train and develop sales staff to help them reach their sales quotas and provide best in class customer service.
- Direct recruit sales associates to fill open positions.
- Ensure accurate and timely completion of all new hire paperwork.
- Work with management to analyze business reports for trend analysis and strategic planning purposes.
- Meets company standards at all times.
- Maintain proper inventory controls, facilitate inventory transactions and maintain compliance with company standards.
- Perform daily sales paperwork audits for accuracy.
Retail Sales Associate/ Assistant Lead B2B Sales
AT&T
08.2009 - 09.2010
- Ability to work as a team player and be able to continue that positive environment.
- Assist in training and lead by example at all times.
- Maintain good relations with customers and employees at all times.
- Utilize selling tactics.
STORE MANAGER
XM Satellite Radio
West Palm Beach
02.2005 - 07.2009
- Account for all sales and transactions that are conducted throughout the store, manage a strong team of employees, overlook the entire store team operation, and maintain sales attitude within the company.
- Keep accurate inventory control.
- Assist in training and lead by example at all times.
- Maintain and monitor cleanliness of store, bathrooms, and outdoor grounds.
- Help control store costs and monetary losses.
- Maintain good relations with customers and employees at all times.
- Utilize selling tactics.
- Ensure sales performance and profitability criteria for designated kiosk.
- Hire, train and develop sales staff to help them reach their sales quotas and provide best in class customer service.
- Direct recruit sales associates to fill open positions.
- Ensure accurate and timely completion of all new hire paperwork.
- Work with regional management to set appropriate individual performance standards for the kiosk in line with national standards.
- Work with Regional Manager to develop, implement and monitor kiosk prospecting plan to increase sales.
- Establish weekly work schedules for all kiosk staff and ensure kiosk coverage for all shifts.
- Work with management to analyze business reports for trend analysis and strategic planning purposes.
- Maintain visual merchandising and kiosk displays and ensure kiosk appearance meets company standards at all times.
- Maintain proper inventory controls, facilitate inventory transactions and maintain compliance with company standards.
- Perform daily sales paperwork audits for accuracy.
- Manage all accounts payable activity.
Assistant Store Manager
Cingular Wireless
Wellington
08.2004 - 03.2005
- Take direction from Store Manager and communicate procedures to fellow employees.
- Be prepared to fulfill managerial duties when necessary.
- Ability to work as a team player and be able to continue that positive environment.
- The flexibility to open and close the store and the ability to work nights and weekends.
- Keep accurate inventory control.
- Assist in training and lead by example at all times.
- Maintain and monitor cleanliness of store, bathrooms, and outdoor grounds.
- Help control store costs and monetary losses.
- Maintain good relations with customers and employees at all times.
- Utilize selling tactics.
Sales Supervisor
Gateway Computers
West Palm Beach
08.2002 - 02.2003
- SALES SUPERVISOR
- RETAIL SALES SPECIALIST
- SMALL BUSINESS CORDINATOR
- PLASMA TV (HOME & BUSINESS SALES)
Technology Sales Specialist
Compusa
West Palm Beach
06.2001 - 07.2002
- AOL SALES SPECIALIST
- TECHNOLOGY SALES SPECIALIST
- SMALL BUSINESS ACCOUNT MANAGER
- APPLE PRODUCT PROFESSIONAL
Assistant manager, TICKETMASTER SALES REP.
TICKETMASTER (Peaches Music Corp)
West Palm Beach
01.1999 - 05.2001
- TICKETMASTER SALES REP (MANAGER)
Education
Bachelor of Science - COMPUTER INFORMATION SYSTEMS
DEVRY UNIVERSITY
Orlando, FLSkills
- MICROSOFT OFFICE
- MICROSOFT WINDOWS
- Point of sale
- Web design
- Html
- Java
Timeline
Dispensary Associate
Trulieve Inc
12.2023 - Current
Manager
Palm Beach Collectibles Inc
04.2010 - Current
Retail Sales Associate/ Assistant Lead B2B Sales
AT&T
08.2009 - 09.2010
STORE MANAGER
XM Satellite Radio
02.2005 - 07.2009
Assistant Store Manager
Cingular Wireless
08.2004 - 03.2005
Sales Supervisor
Gateway Computers
08.2002 - 02.2003
Technology Sales Specialist
Compusa
06.2001 - 07.2002
Assistant manager, TICKETMASTER SALES REP.
TICKETMASTER (Peaches Music Corp)
01.1999 - 05.2001
Bachelor of Science - COMPUTER INFORMATION SYSTEMS
DEVRY UNIVERSITY