Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeffrey Aliff

Gastonia,North Carolina

Summary

Pragmatic individual with more than 15 years of experience working in fast-paced warehouse environments. Promoting knowledge in Microsoft and accurate job completion. Seeking opportunity to join top-notch company as Order Filler., Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities Customer-oriented Store Manager offering over [Number] years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.

Overview

4
4
years of professional experience

Work History

Store Manager

SUBWAY®Restaurants
Gaston, NC
03.2022 - 07.2023
  • Trained and mentored associates to teach daily tasks and procedures.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

Deli Associate

Ingles Supermarket
Forest City, NC
02.2021 - 05.2022
  • Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Maintained work areas to reduce potential for illness or injury.

Perishable Stocker

Foodlion Grocery Store
Glen Burnie, MD
01.2022 - 05.2022
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Operated forklift and pallet jack to transport heavy loads.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.

Homemaker

Stay At Home Dad
Glen Burnie, MD
02.2020 - 05.2022
  • management
  • delegating financial planning skills
  • organization
  • time management
  • multitasking

Cap2 Supervisor

Walmart
South Hanover, PA
05.2019 - 01.2020

· Making schedules daily

· Setting up the fast unloader in each trailerdaily

· Setting up the tasks daily

· Overseeing my team while they unload the products for each section

· Working side by side unloading products for each section

· Stocking shelves

· Training future cap2 employees

Sales Associate

Turkey Hill
South Hanover, PA
04.2019 - 01.2020

· Completely running the store on shifts alone

· Customer Service

· Stock

· Cashier

Education

The Los Angeles Film School And Music Production
Los Angeles, CA
11.2018

High School Diploma -

Glen Burnie High School
Glen Burnie, MD
06.2011

Baltimore County Community College
Baltimore, MD
11.2010

Skills

  • Recordkeeping and Documentation
  • Stocking and Replenishing
  • Safety Procedures
  • Data Entry
  • Attention to Detail
  • Verbal and Written Communication
  • Motivated Team Player
  • Decision Making
  • Problem-Solving
  • Critical Thinking
  • Customer Service
  • Staff Training
  • [Type] Industry Regulations Knowledge
  • Project Management
  • Advertising and Marketing
  • Revenue Generation
  • Loss Prevention
  • Operations Management
  • Accurate Cash Handling
  • Team Development
  • Team Building and Leadership
  • Leading Staff Meetings

Timeline

Store Manager

SUBWAY®Restaurants
03.2022 - 07.2023

Perishable Stocker

Foodlion Grocery Store
01.2022 - 05.2022

Deli Associate

Ingles Supermarket
02.2021 - 05.2022

Homemaker

Stay At Home Dad
02.2020 - 05.2022

Cap2 Supervisor

Walmart
05.2019 - 01.2020

Sales Associate

Turkey Hill
04.2019 - 01.2020

The Los Angeles Film School And Music Production

High School Diploma -

Glen Burnie High School

Baltimore County Community College
Jeffrey Aliff