Jeffrey Anderson
Kirkwood,CA
Summary
Dynamic Lead Bartender with Vail Resorts Inc, recognized for exceptional customer service and expertise in cocktail development. Successfully trained staff to uphold cleanliness standards and enhance guest experiences, leading to increased sales through effective upselling. Highly reliable and skilled in inventory management, ensuring seamless bar operations and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Lead Bartender
Vail Resorts Inc
11.2017 - 04.2025
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Bartender
Country Club Lanes
03.2022 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
Education
Certificate - Wilderness Education
Lake Tahoe Community College
South Lake Tahoe, CA05.2011
Skills
- Inventory
- Superior customer service
- Employee coaching
- Cleanliness standards
- Safe food handling procedures
- Classic cocktails
- Event coordination
- Bar equipment maintenance
- Cocktail development
- Highly reliable
Timeline
Bartender
Country Club Lanes
03.2022 - 11.2023
Lead Bartender
Vail Resorts Inc
11.2017 - 04.2025
Certificate - Wilderness Education
Lake Tahoe Community College
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