Jeff Anninos
Avondale,AZ
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Time Processing Specialist
AMN Healthcare
, Remote
10.2023 - 07.2024
- Reviewed and verified documents for accuracy, completeness, and compliance with established regulations.
- Input numerical or alphabetical data into computer systems using standardized procedures.
- Investigated discrepancies in order to identify root causes and recommend solutions.
- Performed quality assurance checks on processed documents for errors or omissions.
- Participated in meetings with stakeholders from various departments in order to discuss process improvement ideas.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Adhered to compliance and privacy policies and procedures to maintain confidentiality and information protection.
New Business Annuity Processor
American General Life Insurance
, Remote
04.2022 - 10.2023
- Reviewed annuity applications for accuracy to ensure compliance with state regulations.
- Analyzed customer data to determine annuity eligibility and product selection.
- Ensured that all transactions relating to customers' annuities were properly documented.
- Assisted with training new employees on company policies and procedures.
- Completed escalated annuity applications and determined root cause analysis which was provided to upper management.
Assistant Manager
Aspen Dental
Surprise, AZ
03.2021 - 04.2022
- Supervised staff members, organized schedules and delegated tasks.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Resolved customer disputes regarding billing issues.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Mental Health Professional
United States Air Force, USAF
Luke AFB, AZ
07.2014 - 03.2021
- Completed intake interviews on new patient's and provided written evaluation to the clinician.
- Completed group therapy for mental health and substance abuse patients.
- Led an 8 person team as the mental health element manager.
- Provided substance abuse counseling to military members.
- Managed all mental health element programs to keep our clinic in compliance with Air Force regulations.
Education
Associate of Arts - General Business
Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ03-2025
Certification - Leadership
Airmen Leadership School
Luke AFB03-2020
Skills
- Program Management
- Data Entry
- Handling Sensitive Information
- Conflict Resolution
- Root Cause Analysis
- Military Experience
Accomplishments
- Received an accommodation medal for a successful deployment from July 2020-January 2021
- Received an accommodation medal for my military service while stationed at Luke AFB.
Certification
Former certifications in mental health which include being a certified substance abuse counselor and being a certified proctor to administer mental health tests which I provided to the psychologist.
Timeline
Time Processing Specialist
AMN Healthcare
10.2023 - 07.2024
New Business Annuity Processor
American General Life Insurance
04.2022 - 10.2023
Assistant Manager
Aspen Dental
03.2021 - 04.2022
Mental Health Professional
United States Air Force, USAF
07.2014 - 03.2021
Associate of Arts - General Business
Maricopa Community Colleges - Estrella Mountain Community College
Certification - Leadership
Airmen Leadership School