Professional Summary
Overview
Work History
Education
Skills
Timeline

Jeffrey Ball

Christian Bros Automotive
Sparta,MI
10
years of professional experience

Dedicated professional with strong customer service focus and staff training skills. Experienced in service planning and schedule coordination, committed to enhancing customer experiences and driving team performance.

Work History

Assistant Service Manager

1 Year
Christian Bros Automotive | 01.2020 - 01.2021

*Training new service writers

*Customer point of sale

*Suggestive selling on maintenance items

*Building complete work orders

*Ordering parts and supplies

*Basic accounting at the end of the night

Store Manager

1 Year 7 Months
Monroe Automotive | 06.2018 - 01.2020

*Oversaw staff recruitment and management, including the hiring, firing and scheduling

*Manage inventory levels

*Finalize weekly payroll

*Write up work orders, schedule appointments

*Sell work orders to customers

*Improve average ticket, upselling from basic repair

*Basic accounting

Finance & Insurance Manager

7 Years 6 Months
Vanderhyde Ford | 11.2010 - 05.2018

*Trained and managed sales staff.

*Order adequate inventory

*Buy and sell at auctions and online

*Order new cars with the Ford acquisition program

*Close and complete car deals for salespeople for new and used cars

*Completing all legal and financial paperwork

*Making sure all applications meet all red flag laws

*Organize and run sales meetings

*Streamlined finance operations to enhance departmental efficiency and accuracy.

Education

- Accounting And Finance

Ferris State University | Big Rapids, MI

Majored in Finance and accounting with a minor in Business Administration.

Attended 2 1/2 years

Skills

Service planning
Schedule coordination
Work order management
Service coordination
Customer service focus

Timeline

Assistant Service Manager

Christian Bros Automotive
01.2020 - 01.2021Read More

Store Manager

Monroe Automotive
06.2018 - 01.2020Read More

Finance & Insurance Manager

Vanderhyde Ford
11.2010 - 05.2018Read More

Ferris State University

from Accounting And Finance
Read More
Jeffrey Ball