Jeffrey Barker
Sebring,FL
Summary
Dynamic Service Manager with a proven track record at Alan Jay Fleet, excelling in team leadership and mentoring. Skilled in problem-solving and multitasking, I enhanced service operations and customer satisfaction while maintaining high-quality standards. My technical expertise in equipment maintenance and a positive attitude fostered a collaborative team environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Service Manager
Alan Jay Fleet
12.2010 - Current
- Assisted in managing service operations and ensuring customer satisfaction.
- Monitored service staff performance and provided feedback for improvement.
- Mentored junior technicians, fostering a positive team dynamic that encouraged knowledge sharing and skill development.
- Supported team in maintaining quality standards and adherence to safety protocols.
- Hired, trained and supervised team of service staff members to meet business goals.
Communications Technician
Highlands County Sheriff's Office
04.2016 - 05.2017
- Installed and maintained Sheriff departments safety equipment including radios, lighting and electronics.
- Diagnosed technical issues and executed repairs efficiently to minimize downtime.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Repaired cut cables of various sizes and worked with color-coded wires and cables.
- Maximized productivity by effectively managing multiple tasks simultaneously without compromising quality or timeliness.
Education
No Degree - AA
South Florida State College
Sebring, FLHigh School Diploma -
Sebring High School
Sebring, FL05-2010
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Reliable and responsible
- Coaching and mentoring
Accomplishments
Within my 15 years of service at Alan Jay I've received multiple awards for Merit and Leadership, voted by my fellow coworkers and management. Achieved the Service Manager roll starting from the Detailer position. Built a well respected team in the Fleet industry and helped grow the dealership into one of the largest Fleet Dealers on the East Coast.
Certification
EVT Certification in Law Enforcement Electronics and Equipment
GM Credentials
Dodge Credentials
Ford Credentials
Timeline
Communications Technician
Highlands County Sheriff's Office
04.2016 - 05.2017
Service Manager
Alan Jay Fleet
12.2010 - Current
No Degree - AA
South Florida State College
High School Diploma -
Sebring High School