Dynamic sales leader with a proven track record at Eastern Shore Brick Company, excelling in client management and architectural design. Spearheaded revenue growth through strategic sales and exceptional customer service. Renowned for building lasting relationships and deep industry knowledge, consistently exceeding sales targets. Expert in construction trends and effective presentation skills.
Overview
37
37
years of professional experience
Work History
Architectural Sales Representative
Potomac Valley Brick and Supply
01.2012 - Current
Maintained comprehensive knowledge of industry developments, competitor offerings, and emerging technologies for a competitive edge in the marketplace.
Conducted regular follow-ups with existing clients to ensure ongoing satisfaction and generate repeat business.
Implemented comprehensive training programs for new sales representatives ensuring a thorough understanding of product offerings and effective selling techniques.
Fostered long-term partnerships with key industry influencers resulting in increased referrals for potential business opportunities.
Developed strong relationships with architects, designers, and contractors for successful projects collaborations.
Educated clients on product features, benefits, and technical specifications for informed decision-making processes.
Delivered exceptional customer service by promptly addressing inquiries or concerns related to architectural products or services.
Principal/President/Architectural Sales Rep
Eastern Shore Brick Company
04.2000 - 01.2012
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed crisis situations effectively while minimizing disruption to daily operations.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Drove revenue growth by expanding product offerings and identifying new market opportunities.
Launched new products successfully into the market after meticulous research, planning, and marketing campaigns.
Sales Representative
Salisbury Brick Company
04.1997 - 03.2000
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
Exceeded sales targets through effective planning and goal setting.
Education
No Degree - Business Administration
Essex Community College
Essex, MD
Skills
Construction
Client management
Follow-up skills
Industry trends awareness
Cold calling
Presentation
Design sensibility
Architectural design
Customer service
Customer relationship building *
Relationship building
Sales presentations
Product and service knowledge
Affiliations
Coastal Association Realtors
Saint Mary’s Star of the Sea
Languages
English
Spanish (Some, learning)
Elementary
Interests
Enjoy hobbies that combine physical activity with outdoor exploration
Playing Sports
Embracing outdoor adventures such as [activity 1] and [activity 2]
Professional Sportfisherman previous to Sales Career with many tournament victories
I participate in a variety of outdoor recreational activities
Timeline
Architectural Sales Representative
Potomac Valley Brick and Supply
01.2012 - Current
Principal/President/Architectural Sales Rep
Eastern Shore Brick Company
04.2000 - 01.2012
Sales Representative
Salisbury Brick Company
04.1997 - 03.2000
No Degree - Business Administration
Essex Community College
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