Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jeffrey Byrd

Fort Lauderdale,FL

Summary

Skilled in customer service and data entry, I excelled at Carlos Ortiz by effectively managing high-stress situations, enhancing customer loyalty through empathetic dispute resolution. Demonstrated critical thinking in resolving escalated calls, ensuring satisfaction. My proactive approach in maintenance roles further showcases my adaptability and commitment to excellence.

Overview

2023
2023
years of professional experience

Work History

Customer Service Representative

Carlos Ortiz
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Boat Maintenance

Private Owned
06.2022 - 01.2023

Performed upkeep of internal and external boat areas.

Maintenance Groundskeeper

Raphael Gonzales
05.2019 - 10.2022

Organized storage rooms to optimize space efficiency.

Education

High School Diploma -

Stranahan High School
Fort Lauderdale, FL

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

English
Full Professional

Timeline

Boat Maintenance

Private Owned
06.2022 - 01.2023

Maintenance Groundskeeper

Raphael Gonzales
05.2019 - 10.2022

Customer Service Representative

Carlos Ortiz

High School Diploma -

Stranahan High School
Jeffrey Byrd