Summary
Overview
Work History
Education
Skills
Military
Timeline
SalesManager

Jeffrey Carder

Centerville,OHIO

Summary

Dynamic Sales Manager with a proven track record at TAG Roofing & Restoration, excelling in relationship building and sales team training. Successfully enhanced customer satisfaction through strategic process improvements, while effectively managing staff and achieving performance goals. Strong communicator with expertise in financial management and operational efficiency.

Overview

20
20
years of professional experience

Work History

Sales Manager

TAG Roofing & Restoratiin
02.2016 - Current

Owner

Creative Concrete Ohio
01.2011 - 01.2016
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.

Fire Captain

Wackenhut Services
11.2005 - 10.2010
  • Mentored new firefighters in developing essential skills and understanding departmental expectations for performance excellence.
  • Led a team of firefighters in extinguishing hazardous material fires, minimizing environmental impact and potential harm to nearby residents.
  • Improved firefighter safety through consistent training sessions and adherence to established guidelines.
  • Compiled and maintained log books, run reports and training records.
  • Managed personnel schedules, ensuring adequate staffing for optimal response times during emergencies.
  • Delivered timely incident reports to senior leadership, providing accurate data for budgetary decisions and policy development purposes.
  • Conducted thorough post-incident analysis, identifying areas for improvement in both tactics and equipment usage.
  • Increased overall departmental efficiency by regularly evaluating and updating standard operating procedures as needed.
  • Spearheaded a fire prevention campaign within the community, reducing property damage and personal injuries from preventable fires.
  • Managed administrative duties, including budgeting and personnel management, ensuring department operated within fiscal and regulatory guidelines.
  • Engaged in continuous professional development to stay abreast of advancements in fire science and emergency management.
  • Oversaw maintenance and operational readiness of firefighting equipment, ensuring peak performance during emergency responses.
  • Led critical incident debriefings, fostering culture of continuous improvement and resilience among crew members.

Education

Marketing Management

Indian River State College
Ft. Pierce, FL

Fire Science - Firefighter, Fire Officer 1 & 2, Fire Inspector 2

Sinclair Community College
Dayton, OH
03.1998

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills
  • Verbal and written communication

Military

United States Army. 11-83 to 11-86


Honorable discharge.

Timeline

Sales Manager

TAG Roofing & Restoratiin
02.2016 - Current

Owner

Creative Concrete Ohio
01.2011 - 01.2016

Fire Captain

Wackenhut Services
11.2005 - 10.2010

Marketing Management

Indian River State College

Fire Science - Firefighter, Fire Officer 1 & 2, Fire Inspector 2

Sinclair Community College
Jeffrey Carder