Goal-oriented professional with strong customer service skills and a commitment to excellence. Proven ability to educate clients and analyze treatment effectiveness, ensuring high satisfaction and loyalty.
Overview
12
12
years of professional experience
Work History
Field Representative
D&J Pest Control
Campbell, CA
05.2025 - Current
Educated clients on pest prevention strategies, enhancing customer satisfaction and loyalty.
Analyzed treatment effectiveness through follow-up inspections, adjusting strategies as necessary to achieve optimal results.
Applied pesticides to inside and outside of structures utilizing company protocols.
Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
Field Representative
Smith's Gopher Trapping Service & Complete Pest Management
San Jose, CA
12.2019 - 01.2024
Conducted site assessments to identify pest infestations and appropriate treatment methods.
Operated and maintained trapping equipment to ensure optimal performance and safety.
Trained and mentored new team members on pest management techniques and safety protocols.
Delivery Driver
Dandelion Chocolate Factory
San Francisco, CA
01.2018 - 12.2019
Ensured timely delivery of products to various locations, maintaining high standards of customer satisfaction.
Operated delivery vehicles safely and efficiently, adhering to all traffic regulations and company policies.
Coordinated routes effectively, optimizing delivery schedules for maximum efficiency and reduced fuel consumption.
Conducted vehicle inspections and maintenance checks to ensure safety and compliance with operational standards.
Stock Inventory Manager
Aeropostale
San Francisco, CA
02.2014 - 05.2017
Managed inventory levels to ensure product availability and minimize stock discrepancies.
Trained team members on best practices for inventory management and data entry protocols.
Analyzed sales trends to forecast inventory needs and optimize stock replenishment schedules.
Daily meetings with floor & store managers for any change in fixture layouts.
Education
GED -
Civic Center Continuation School
San Francisco, CA
01-2014
GED -
Abraham Lincoln Highschool
San Francisco, CA
05-2010
Skills
Goal-oriented mindset
Strong customer service skills
Attendance & Professionalism
Situational Awareness
Multi-tasking
Languages
Korean
Professional Working
Timeline
Field Representative
D&J Pest Control
05.2025 - Current
Field Representative
Smith's Gopher Trapping Service & Complete Pest Management