Jeffrey Coplon
Lithia,FL
Summary
Dynamic and results-oriented manager and top-rated sales associate with over 30 years of experience leading high-performing sales teams in competitive markets. Expertise in retail sales and customer engagement, consistently driving store sales while enhancing customer satisfaction through exceptional communication and in-depth product knowledge. Proven ability to leverage problem-solving skills and foster teamwork to effectively meet customer needs and exceed sales targets. Committed to creating a positive shopping experience that fosters loyalty and drives business growth.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Sales Associate
Dimmitt Cadillac St. Petesburg
Pinellas Park, FL
01.2025 - 01.2026
- Addressed client inquiries and resolved issues promptly to enhance overall customer satisfaction and loyalty.
- Developed and maintained positive relationships with customers, resulting in increased repeat business and referral opportunities.
- Assisted in inventory management, ensuring accuracy and timely restocking of products.
- Collaborated with team members to achieve sales targets and improve store performance.
Sales Manager
ED MORSE CADILLAC
Brandon, FL
03.2023 - 01.2025
- Used Car Management Duties along with Cadillac and Alfa Romeo/ Fiat New Car Management
Pre-Owned Sales Manager
Dimmitt Cadillac
Saint Petersburg, FL
07.2019 - 12.2022
- I was the Pre-Owned Vehicle Sales Manager at the Gandy Blvd. Pinellas Park Store. My focus was maintaining the Cadillac CPO sales to achieve Cadillac’s Pinnacle quarterly targets. The Pre-Owned inventory was positioned in the Aston Martin building and shared lot space with the Ultra-Luxury Brand. I am currently a Cadillac Mark of Excellence Award Winner and have both New Car and Pre-Owned management experience.
Owner/Operator
Tampa Bay Dustless Blasting, LLC
Lithia, FL
01.2018 - 02.2019
- Owned a Commercial Media Blasting company that contracted with the City of Tampa and several other commercial accounts. Sold business to out of state competitor.
Sales Manager
Ed Morse Cadillac
Brandon, FL
07.2016 - 01.2018
New Vehicle Sales Manager
Mercedes Benz of Wesley Chapel
Wesley Chapel, FL
10.2013 - 07.2016
- Promoted from AutoNation Ford Bradenton to start new Mercedes-Benz point in Wesley Chapel as Pre-Owned Vehicle Sales Manager.
Sales Manager
Bartow Chevrolet
Bartow, FL
10.2011 - 08.2013
- Resolved state political fleet contract and bid challenges after fleet manager's sudden departure. Led transition to used car director role at plant city main store following acquisition of Bartow Chevrolet by Stingray Chevrolet in September 2012.
- Directed pre-owned vehicle sales strategies to maximize revenue and enhance customer satisfaction.
VW Sales Manager & Used Car Manager
Fields Motorcars
Lakeland, FL
04.2009 - 10.2011
- Managed sales teams in both Volkswagen and Pre-owned Mercedes departments.
Used Car Manager for Mercedes and Volkswagen
Central Florida Eurocars
Lakeland, FL
07.2007 - 04.2009
- Achieved significant sales growth for Mercedes and Volkswagen by successfully re-engaging fields auto group as used car manager. Transformed customer experience through innovative sales approaches and improved inventory turnover.
Used Car Manager
ED MORSE CADILLAC - Brandon
Brandon, FL
04.2006 - 07.2007
- Achieved 3k to 4k average used car PVR
Sales Manager
Century Buick/Isuzu/Kia/Pontiac/GMC
Tampa, FL
11.1987 - 04.2006
- Achieved consistent customer satisfaction as a sales representative over 17 years at Century Organization. Streamlined financing processes as F&I manager, increasing efficiency. Developed training programs that elevated team performance in recruitment and management.
Education
High school or equivalent - Colleg Prep
Chamberlain High School
Tampa, FLundefined
University of South Florida
Tampa, FLSkills
- Sales team development
- Sales experience
- Outside sales
- B2B sales
- Service excellence
- Strong organizational abilities
- CRM software
- Cash register
- Coaching team members
Certification
Driver's License
Timeline
Sales Associate
Dimmitt Cadillac St. Petesburg
01.2025 - 01.2026
Sales Manager
ED MORSE CADILLAC
03.2023 - 01.2025
Pre-Owned Sales Manager
Dimmitt Cadillac
07.2019 - 12.2022
Owner/Operator
Tampa Bay Dustless Blasting, LLC
01.2018 - 02.2019
Sales Manager
Ed Morse Cadillac
07.2016 - 01.2018
New Vehicle Sales Manager
Mercedes Benz of Wesley Chapel
10.2013 - 07.2016
Sales Manager
Bartow Chevrolet
10.2011 - 08.2013
VW Sales Manager & Used Car Manager
Fields Motorcars
04.2009 - 10.2011
Used Car Manager for Mercedes and Volkswagen
Central Florida Eurocars
07.2007 - 04.2009
Used Car Manager
ED MORSE CADILLAC - Brandon
04.2006 - 07.2007
Sales Manager
Century Buick/Isuzu/Kia/Pontiac/GMC
11.1987 - 04.2006
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University of South Florida
High school or equivalent - Colleg Prep
Chamberlain High School