JEFFREY CRUZ-CUBAS
Chalotte,NC
Summary
Adept at relationship building and customer service, I leveraged my computer literacy to enhance in-store sales and customer satisfaction at The Home Depot Inc. My adaptability and team collaboration skills led to a significant improvement in project completion efficiency, showcasing my ability to meet and exceed employer expectations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Flooring Specialist
The Home Depot Inc
Charlotte, NC
09.2024 - Current
- Assisted in loading and unloading materials from delivery trucks at job sites.
- Ordered materials needed for installation of new flooring systems.
- Answered store and merchandise questions and led customers to wanted items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Assessed and measured customer's flooring needs to determine appropriate materials.
- Placed special orders or called other stores to find desired items.
- Ticketed, arranged and displayed merchandise to promote sales.
- Provided excellent customer service in order to ensure satisfaction with completed projects.
Tech Consultant
Target
Charlotte, North Carolina
08.2023 - 04.2024
- As a Tech Consultant I used my knowledge of electronics to help customers with any issues regarding their electronics
- I would go around helping guests decide what products would be best fit their needs and budget
- I would tidy the electronics department to keep it clean and organized for easy shopping to guests
- I would sell electronic products with the best service to guests
Crew Member
Tropical Smoothie Cafe
Charlotte, North Carolina
07.2022 - 05.2023
- Kept the food preparation zones clean, sanitized, and well-organized to increase store efficiency
- Thoroughly washed and sanitized all dishes, glassware, and silverware after each use
- Counted and tracked food stock and supply levels in order to reorder when supplies were running low
- Chopped, diced, stored and cooked ingredients to make cooked food items
- Took orders by listening to customers and recording menu selections, substitutions, and add-ons
- Assisted customers in making menu selections by providing food complementing information
- Wiped down counters, Sweep/Mop floors, and sanitized equipment to keep the food prep and dining areas clean
Cook/Cashier/Food Prep
Subway
Charlotte, North Carolina
02.2021 - 07.2022
- Counted and tracked food stock and supply levels in order to reorder when supplies were running low
- Kept the food preparation zones clean, sanitized, and well-organized to increase store efficiency
- Took orders by listening to customers and recording menu selections, substitutions, and add-ons
- Thoroughly washed and sanitized all dishes, glassware, and silverware after each use
- Recorded, monitored, and maintained optimal and required food temperatures throughout the kitchen, restaurant, and storage areas
- Cleaned and sanitized all work surfaces in between food preparations to avoid cross-contamination and adhere to food safety regulations
- Processed new orders quickly, efficiently, and accurately
- Maintained a high level of consistency and accuracy when preparing identical dishes multiple times in one shift
Education
High School Diploma -
Olympic High School
Charlotte, NC12.2021
Skills
- Relationship building
- Customer service
- Cash handling
- Organization
- Order taking
- Cleanliness
- Adaptability
- Food service standards
- Safe food handling
- Team player
- Supplies monitoring and restocking
- Food service
- Computer literacy
- Strong sales techniques
- In-store sales
- Team collaboration
Languages
- English, Native
- Spanish, Native
Certification
- Reach/Forklift License
- Electric Ladder License
- Electric Pallet Jack License
Languages
Spanish
Native/ Bilingual
Timeline
Flooring Specialist
The Home Depot Inc
09.2024 - Current
Tech Consultant
Target
08.2023 - 04.2024
Crew Member
Tropical Smoothie Cafe
07.2022 - 05.2023
Cook/Cashier/Food Prep
Subway
02.2021 - 07.2022
High School Diploma -
Olympic High School
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