Jeffrey Dorcik
Lancaster,SC
Summary
Dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Qualified Service Technician versed in machinery, electronics and basic principles of essential job functions. Solid background in diagnosing and resolving performance problems. Advises customers on preventive maintenance and configurations with potential to impact product performance.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Service Technician
Fairbanks Scale Company
Charlotte, NC
09.2019 - Current
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Calibrated instruments to maintain accuracy within specified tolerances.
Service Technician
Florida Industrial Scale
Longwood, FL
01.2015 - 09.2019
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Calibrated instruments to maintain accuracy within specified tolerances.
Service Technician
Delta Scale
Charlotte, NC
02.2013 - 01.2015
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Replaced worn or damaged parts with OEM replacements as necessary.
Service Technician
Hobart
Charlotte, NC
09.2008 - 02.2013
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Repaired faulty components such as motors, pumps, valves, switches.
- Troubleshot electrical circuits using schematics and diagrams.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Inspected equipment for proper operation and safety hazards prior to use.
- Calibrated instruments to maintain accuracy within specified tolerances.
Service Technician
Wilkinson Scale
Charlotte, NC
09.2003 - 09.2008
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Inspected equipment for proper operation and safety hazards prior to use.
Service Technician
Florida Industrial Scale
Longwood, FL
06.1993 - 09.2003
- Provided technical support to customers over the phone and in person.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Replaced worn or damaged parts with OEM replacements as necessary.
- Inspected equipment for proper operation and safety hazards prior to use.
- Calibrated instruments to maintain accuracy within specified tolerances.
Education
High School Diploma -
Oviedo High School
Oviedo, FL06-1986
Some College (No Degree) - Computer Technology
Florida Technical College
Orlando, FLSkills
- Work Documentation
- Technical Support
- Customer Service
- Preventive Maintenance
- Regulatory Compliance
- Quality Assurance
- Equipment Troubleshooting
- Attention to Detail
- Diagnostics expertise
- Service Reports
- Documentation And Reporting
- Troubleshooting skills
- Valid Driver's License
- Testing and analysis
- Hand tools proficiency
- Problem and Issue Resolution
- Installation and Repair
Certification
- ISO 17025 A2LA Certified
- Class B CDL
- MSHA Certified
References
References available upon request.
Timeline
Service Technician
Fairbanks Scale Company
09.2019 - Current
Service Technician
Florida Industrial Scale
01.2015 - 09.2019
Service Technician
Delta Scale
02.2013 - 01.2015
Service Technician
Hobart
09.2008 - 02.2013
Service Technician
Wilkinson Scale
09.2003 - 09.2008
Service Technician
Florida Industrial Scale
06.1993 - 09.2003
High School Diploma -
Oviedo High School
Some College (No Degree) - Computer Technology
Florida Technical College
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