Jeffrey Folker
Project Manager
Westerville,OH
Summary
Experienced project manager with 10 years of demonstrated success across multiple industries working with key accounts to improve efficiencies, ensure on-time project completion, build relationships, and further company business development objectives.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Sr. Fabrication Sales Representative
Ryerson Holdings
Columbus, OH
06.2019 - Current
- Successfully managed quality and profitability of over $9 million in sales in end-to-end fabrication projects from engineering feasibility reviews through post delivery customer support, while maintaining company margins above 30%
- Regularly exceeded all annual company established sales objectives and target profit margins before beginning of Q4
- Visited with key accounts to discuss upcoming projects while continuing to grow strong customer relationships.
- Effectively communicated project scope, pricing, and delivery schedules to clients and cross-functional partners.
- Identified clients needs in order to recommend most effective solutions based on individual project scope and scale
- Spearheaded daily operations for key customer account development and growth while providing detailed solutions for metal sourcing needs and requirements, including procurement and purchasing experience in locating of difficult to source materials per customer requirements
- Collaborated with Ryerson logistics department and shipping teams to ensure customer deliverables arrive on schedule and to customer quality demands as required
Technical Project Manager
Igus Bearings Inc
East Providence, RI
01.2017 - 04.2019
- Drove +16% total territory growth over two years while surpassing team objectives and expectations
- Successfully oversaw book of high-importance customer projects, ensuring accuracy, cost-effectiveness, and timely delivery of materials.
- Located and sourced bearings and other materials for customer builds, ensuring best-fit and lifetime based on demands of each individual project.
- Provided detailed engineering solutions based on customer requirements.
- Primary intermediary between cross-functional teams including territory and product managers.
- Partnered with project team members to identify and quickly address problems
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance
Fundraising Key Account Manager
Custom Ink Fundraising
Newton, MA
08.2015 - 01.2017
- Lead support for client fundraising initiatives by providing detailed insights and guidance on promotional strategies based on industry performance and campaign data analysis
- Worked with over 150 Non-Profit Organizations and individuals looking to raise funds for a number of charitable causes
- Forecasted and tracked KPI's to ensure campaign success leading to seller retention, meeting fundraising goals, and growth in end-user social media engagement
- Identified and acquired new business opportunities through advanced product knowledge and tactical recommendations
Sr. Account Manager
Teespring Incorporated
Providence, RI
09.2013 - 06.2015
- Drove over $40 million in total revenue by aiding Teespring sellers with strategic consulting, business planning, sales strategy, and digital campaign marketing
- Tracked and monitored seller outputs through Salesforce to ensure proactive optimization and continued success
- Collaborated with cross-functional teams to provide clients with engagement driven designs
- Aided in development of new on-site product features to optimize user interface and drive sales
- Maintained customer retention of over 95%, surpassing stated team goal of 90%
Education
Master of Arts - American History
Providence College
Providence, RI 05.2012 - 05.2013
Bachelor of Arts - History
Providence College
Providence 09.2008 - 05.2012
Skills
Project Management Software
Project Management
SAP
Customer Retention and Relationship Management
Data Analysis
Business Development
Microsoft Office suite
Engineering Support
Communication
Manufacturing
Timeline
Sr. Fabrication Sales Representative
Ryerson Holdings
06.2019 - Current
Technical Project Manager
Igus Bearings Inc
01.2017 - 04.2019
Fundraising Key Account Manager
Custom Ink Fundraising
08.2015 - 01.2017
Sr. Account Manager
Teespring Incorporated
09.2013 - 06.2015
Master of Arts - American History
Providence College
05.2012 - 05.2013
Bachelor of Arts - History
Providence College
09.2008 - 05.2012