Jeffrey Frey
San Tan Valley,AZ
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
20
20
years of professional experience
Work History
Restaurant Manager
Geno's Giant Slice
Gilbert, Arizona
08.2019 - Current
- Resolved customer issues with knowledgeable and friendly service, promoting high satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed inventory and supplies to ensure availability of materials for smooth operations.
- Developed functional solutions to problems, resulting in cost-savings.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked effectively in team environments to make the workplace more productive.
Delivery Associate
SPS Ventures
Chandler, AZ
01.2019 - 08.2019
- Maintained perfect DPMO score by successfully delivering over 15,000 packages
- Safely deliver 250 packages daily by following predetermined route within Amazon Flex software
- Managed time to consistently complete tasks on schedule and meet deadlines.
- Executed day-to-day duties with accuracy and efficiency.
Seasonal Package Delivery Driver
UPS
Mesa, AZ
09.2018 - 01.2019
- Delivered up to 250 packages within my scheduled route daily
- Executed daily duties with accuracy and efficiency to meet delivery schedule.
- Followed safety guidelines while operating equipment and machinery to maintain safe work environment.
- Updated non-CDL driver log daily to ensure compliance with regulations.
- Maintained updated knowledge through continuing education and advanced training.
Store Manager
Geno’s Giant Slice
San Tan Valley, AZ
01.2015 - 08.2018
- Supervised 15+ employees and created weekly schedules to ensure coverage and meet operational needs
- Oversaw weekly inventory and ordering processes to maintain optimal food cost control
- Coordinated daily tasks to improve operational efficiency and service quality
- Educated new employees and fostered a 'Customer First' attitude
Assembler
Cavalry Mfg.
Gilbert, AZ
03.2013 - 04.2016
- Assembled components for injection molding processes to ensure quality and functionality
- Prepared and verified orders for shipping to maintain accuracy and timely delivery
- Worked with cross-functional teams to achieve goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
Seasonal Package Delivery Driver
UPS
Mesa, AZ
10.2014 - 01.2015
- Delivered 250 packages daily within scheduled route, ensuring timely service
- Recorded daily driving activities for non-CDL vehicles to maintain accurate logs
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed household errands and other essential duties.
Route Sales Representative
Schwann's
Gilbert, AZ
03.2014 - 10.2014
- Maintained sales route for new and existing customers to maximize account retention and service quality
- Delivered pre-orders to enhance customer satisfaction and ensure timely product availability
- Implemented inventory control measures to optimize stock levels and enhance efficiency.
- Implemented inventory control measures to optimize stock levels and enhance efficiency.
Seasonal Package Delivery Driver
UPS
Mesa, AZ
09.2013 - 01.2014
- Delivered 250 packages daily on scheduled route, ensuring timely arrivals
- Documented daily driving activities in non-CDL log for accurate tracking
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Seasonal Package Delivery Driver
UPS
Mesa, AZ
10.2012 - 01.2013
- Delivered up to 250 packages daily, ensuring timely and accurate service
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Tracked daily driving activity for compliance
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Collateral Recovery Agent
WIRB Inc.
Phoenix, AZ
04.2011 - 10.2012
- Managed 40-60 accounts, ensuring timely recovery and documentation
- Operated Wheel-lift to secure collateral
- Communicated updates to clients using WIRB solutions and RDN, enhancing client awareness
- Prepared condition and inventory reports for all recovered units, supporting accurate asset tracking
Office Manager / Collateral Recovery Agent
R & D Recovery
Phoenix, AZ
03.2009 - 03.2011
- Managed daily business operations to ensure efficiency
- Secured collateral using wheel-lift operation
- Recorded and organized financial transactions daily
Collateral Recovery Agent
WIRB Inc.
Phoenix, AZ
04.2006 - 02.2009
- Conducted skip-tracing to locate individuals
- Updated clients on recovery status using WIRB solutions and RDN, enhancing communication
- Prepared condition and inventory reports for all recovered units, facilitating accurate tracking
- Operated wheel-lift for efficient material transport, ensuring timely recovery
Education
High School Diploma -
Williamsport High School
Williamsport, PA01-1994
Skills
- Customer engagement
- Customer relationship management
- Inventory control
- Quality assurance
- Staff management
- Employee training
- Budget management
- Process improvement
- Time management
- Problem solving
- Team collaboration
- Conflict resolution
Timeline
Restaurant Manager
Geno's Giant Slice
08.2019 - Current
Delivery Associate
SPS Ventures
01.2019 - 08.2019
Seasonal Package Delivery Driver
UPS
09.2018 - 01.2019
Store Manager
Geno’s Giant Slice
01.2015 - 08.2018
Seasonal Package Delivery Driver
UPS
10.2014 - 01.2015
Route Sales Representative
Schwann's
03.2014 - 10.2014
Seasonal Package Delivery Driver
UPS
09.2013 - 01.2014
Assembler
Cavalry Mfg.
03.2013 - 04.2016
Seasonal Package Delivery Driver
UPS
10.2012 - 01.2013
Collateral Recovery Agent
WIRB Inc.
04.2011 - 10.2012
Office Manager / Collateral Recovery Agent
R & D Recovery
03.2009 - 03.2011
Collateral Recovery Agent
WIRB Inc.
04.2006 - 02.2009
High School Diploma -
Williamsport High School