Jeffrey G. Carson
Hamburg
Summary
Results-driven professional with experience at FedEx Logistics, excelling in data entry and quality control. Proven ability to collaborate effectively within teams, achieving over 90% accuracy in shipment processing. Strong attention to detail and problem-solving skills ensure efficient operations and adherence to production standards. Adaptable and committed to continuous improvement.
Overview
3
3
years of professional experience
Work History
Managed Account Coordinator
FedEx Logistics
North Tonawanda, NY
06.2025 - Current
- Facilitated customer communication through email to gather shipment information.
- Collaborated with managed account coordinators and team leaders to ensure seamless workflow and project alignment.
- Entered customer email data directly into the duplex system to ensure accurate record-keeping.
- Facilitated compliance with section 232 tariff regulations and ADD/CVD procedures to ensure accurate processing.
- Acquired expertise in PGAS and associated processing steps.
Production Associate
Tesla
Buffalo, NY
11.2024 - 06.2025
- Followed safety protocols to maintain a clean, organized work environment.
- Assisted in quality control by inspecting finished products for defects.
- Collaborated with team members to consistently meet production deadlines.
- Maintained tools and equipment, reporting any malfunctions promptly, using the 'Take Charge' system.
- Participated in training sessions to enhance skills and knowledge of processes.
- Adapted quickly to changes in production schedules and priorities, effectively.
Customs Trade Coordinator
FedEx Logistics
Tonawanda, NY
08.2023 - 10.2024
- Learn new customers' SOPs to efficiently input shipment data.
- Proficient in Microsoft Word and Excel to assist in completing shipments.
- Input data is provided directly by customers or other parties.
- Communicate with other CTCs and team leaders efficiently.
- Met daily quotas for production standards, and held a 90%+ accuracy rate.
Line Cook
Duffs Famous Wings
Orchard Park, NY
10.2022 - 07.2023
- Complete customer orders in a timely manner on a ticket-based system.
- Train new employees in the company procedures.
- Guaranteed surfaces and areas were properly sanitized.
- Assisted in inventory management by tracking food supplies and ingredients.
Education
Certificate - Building Trades and Management
Erie Community College
Buffalo, NY08.2020
Regents Diploma -
Frontier High School
Hamburg, NY06.2019
Skills
- Windows operating system
- Quality control
- Problem solving
- Team collaboration
- Time management
- Attention to detail
- Data entry
- Microsoft Excel
Timeline
Managed Account Coordinator
FedEx Logistics
06.2025 - Current
Production Associate
Tesla
11.2024 - 06.2025
Customs Trade Coordinator
FedEx Logistics
08.2023 - 10.2024
Line Cook
Duffs Famous Wings
10.2022 - 07.2023
Regents Diploma -
Frontier High School
Certificate - Building Trades and Management
Erie Community College