Professional Summary
Overview
Work History
Education
Skills
Timeline

Jeffrey Gritton

Backstrom Insurance Group
South Bend,IN
12
years of professional experience

Results-driven customer service agent with a proven track record in efficient complaint resolution and data entry. Committed to enhancing customer satisfaction through outstanding communication skills.

Work History

Customer Service Agent

1 Year 8 Months
Backstrom Insurance Group | 10.2024 - 06.2026
  • Assisted customers with policy inquiries and claims processing to ensure satisfaction.
  • Resolved customer complaints efficiently, enhancing overall service quality.

Customer Service Representative

11 Years 10 Months
TCU Insurance Company | 09.2014 - 2024

Education

Bachelor of Science - Religious Education

Great Lakes Christian College | Lansing, MI

Skills

Customer service
Data entry
Problem resolution
Outstanding communication skills

Timeline

Customer Service Agent

Backstrom Insurance Group
10.2024 - 06.2026Read More

Customer Service Representative

TCU Insurance Company
09.2014 - 2024Read More

Great Lakes Christian College

Bachelor of Science from Religious Education
Read More
Jeffrey Gritton