Jeffrey Havlik
Sioux Falls,SD
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operating Partner
Panera Bread
Sioux Falls, SD
03.2006 - Current
- Resolved customer complaints in a timely manner by providing excellent customer service.
- Implemented quality control measures to uphold company standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Identified training needs within the organization and developed training plans accordingly.
- Set financial objectives and tracked expenses to achieve goals.
- Optimized profits by controlling food, beverage and labor costs.
- Provided leadership coaching and guidance to team members on best practices for success in their roles.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
Education
Associate of Applied Science - Culinary Arts
Brown College
Minnesota08-2006
Skills
- Operational excellence
- Facilities management
- Organizational development
- Team development
- Training and coaching
- Financial control management
- Revenue growth
Accomplishments
- Upper Crust Award
- Multi year Million Dollar+ Achievement in profit
- GM Council for Region
Certification
- Servsafe Certified
References
References available upon request.
Timeline
Operating Partner
Panera Bread
03.2006 - Current
- Servsafe Certified
Associate of Applied Science - Culinary Arts
Brown College