Summary
Overview
Work History
Education
Timeline
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Jeffrey Johnson

Oak Ridge,TN

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

41
41
years of professional experience

Work History

Customer Service Representative

Everclean Dry Cleaners
06.2024 - Current
  • Managed customer inquiries and resolved issues efficiently to ensure satisfaction.
  • Processed orders and transactions accurately using point-of-sale systems.
  • Assisted in maintaining cleanliness and organization of the front counter area.
  • Communicated effectively with team members to ensure timely service delivery.
  • Handled cash management, ensuring accurate financial transactions during shifts.
  • Provided feedback to management on customer preferences and service improvements.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Key holder for business to open and close on time

Retired

Retired From Working
10.2018 - Current

CDL City Driver / Warehouse Aid / Customer Service

Ferguson
07.2004 - 10.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Deliver products at job sites.
  • Maintain a friendly relationship with the job foreman and equipment operator to aid in unloading product in a timely fashion
  • Work in warehouse stocking and picking orders as needed
  • Wait on customers as needed

Vellano Bros

Vellano
01.2000 - 07.2004

Same as ferguson listed above

They went out of buisness

Automotive Technician

Foley Chrysler
01.1985 - 11.1999
  • Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and safety.
  • Conducted routine maintenance services, enhancing vehicle longevity and reliability.
  • Collaborated with team members to streamline repair processes, reducing turnaround time.
  • Mentored junior technicians, fostering skill development and knowledge transfer.
  • Worked successfully as a flat rate technician

Education

High School Diploma -

Weymouth South High
South Weymouth, MA
06-1980

Timeline

Customer Service Representative

Everclean Dry Cleaners
06.2024 - Current

Retired

Retired From Working
10.2018 - Current

CDL City Driver / Warehouse Aid / Customer Service

Ferguson
07.2004 - 10.2017

Vellano Bros

Vellano
01.2000 - 07.2004

Automotive Technician

Foley Chrysler
01.1985 - 11.1999

High School Diploma -

Weymouth South High
Jeffrey Johnson