Summary
Work History
Education
Skills
Timeline
Generic

Jeffrey Jordan

Milwaukee,Wisconsin

Summary

Proven security professional with a track record of enhancing safety at Summerfest Grounds through expert crowd management and conflict de-escalation. Demonstrated ability to maintain order and ensure secure environments, leveraging skills in CCTV surveillance and exceptional communication. Recognized for adaptability and a team-oriented approach, significantly contributing to peaceful, well-managed events. Experienced with managing large crowds and ensuring public safety in high-traffic environments. Utilizes effective communication and conflict resolution techniques to maintain order. Knowledge of protocols and procedures essential for crowd control and emergency response. Observant Crowd Controller committed to providing security to all guests and the property. Screening patrons during events via bag searching techniques, metal detectors and ID verification scanners. Responding quickly to potential crowd control issues and providing escorts for unruly patrons.

Work History

Security Crowd Management

Summerfest Grounds
05.2024 - Current
  • Investigated security related accidents.
  • Enhanced venue safety by conducting thorough checks and monitoring entry points.
  • Supported event staff in maintaining order during peak hours, contributing to a well-organized environment.
  • Ensured a secure atmosphere by conducting regular patrols of event spaces, identifying any potential hazards or disturbances.
  • Controlled flow of patrons attending large outdoor events.
  • Mitigated conflicts among attendees through diplomacy and conflict resolution skills, fostering a peaceful environment for all guests.
  • Calmly handled emergency situations, providing clear instructions to attendees and coordinating with first responders as needed.
  • Managed large crowds effectively by implementing strategic positioning tactics throughout venues or event sites.
  • Assisted event organizers in developing efficient crowd management strategies for large-scale gatherings.
  • Deterred unauthorized access attempts by consistently checking credentials at designated entry points.
  • Maintained crowd control during events, ensuring a safe and enjoyable experience for all attendees.
  • Ejected unruly patrons from premises.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Used metal detectors or performed pat-downs and bag searches.

Education

Diploma In Building And Maintenance And Constructi - Building Maintenance And Construction

Marshland College
Waupun, WI
08.2007

High School Equivalency Diploma - General Education

Marshland High School
Waupun, WI
08.2005

Skills

  • Interior patrol
  • CCTV Surveillance
  • Conflict de-escalation
  • Situational Awareness
  • Crowd Management
  • Self-defense techniques
  • Security Protocols
  • Defensive training
  • Shift work experience
  • Event security provision knowledge
  • Outstanding people skills
  • Entrance monitoring
  • Team Player
  • Honest and Dependable
  • Reliable and Responsible
  • Excellent Communication
  • Adaptable and Flexible

Timeline

Security Crowd Management

Summerfest Grounds
05.2024 - Current

Diploma In Building And Maintenance And Constructi - Building Maintenance And Construction

Marshland College

High School Equivalency Diploma - General Education

Marshland High School
Jeffrey Jordan