Proven security professional with a track record of enhancing safety at Summerfest Grounds through expert crowd management and conflict de-escalation. Demonstrated ability to maintain order and ensure secure environments, leveraging skills in CCTV surveillance and exceptional communication. Recognized for adaptability and a team-oriented approach, significantly contributing to peaceful, well-managed events. Experienced with managing large crowds and ensuring public safety in high-traffic environments. Utilizes effective communication and conflict resolution techniques to maintain order. Knowledge of protocols and procedures essential for crowd control and emergency response. Observant Crowd Controller committed to providing security to all guests and the property. Screening patrons during events via bag searching techniques, metal detectors and ID verification scanners. Responding quickly to potential crowd control issues and providing escorts for unruly patrons.