Open To Work
JEFFREY KALCZYNSKI
Howell,MI
Work Preference
Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
Key Account ManagerPrototype Lab SupervisorWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Howell, MI, US
Open to relocation: Yes
Salary Range
$90000/yr - $120000/yrImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingSummary
Results-driven professional with background in managing high-value client accounts. Achievements include driving client satisfaction and loyalty through tailored account strategies. Known for exceptional teamwork and adaptability in dynamic environments. Proven skills in relationship management and strategic planning.
Overview
14
14
years of professional experience
Work History
Frame Shop Manager
Hobby Lobby
Howell, MI
10.2025 - Current
- Overseeing the operations of the Frame Shop, ensuring workflow and customer service.
- Leading and supervising the team of Frame Shop staff, providing guidance and training.
- Overseeing the selection and management of products available in the Frame Shop.
- Ensuring high-quality customer service by addressing customer inquiries and concerns.
- Monitoring sales performance, managing inventory levels, and ensuring product availability.
- Developing and training staff to enhance team performance and customer satisfaction.
- Maintaining Frame Shop Records.
Key Account Manager- Sales Department
A 123 SYSTEMS
Novi, MI
04.2022 - 02.2025
- Led development of account plan to maximize profitability, revenue growth and market share.
- Successfully managed the full sales cycle, from receiving RFQs and analyzing client needs to preparing detailed and competitive quotes.
- Organized high-level meetings with clients to discuss strategic objectives and long-term goals.
- Negotiated agreements with key accounts to secure preferred pricing and terms.
- Compiled reports on account progress, goals, and forecasts for account teams and stakeholders.
- Coordinated cross-functional teams to ensure successful delivery of projects on time and within budget.
- Maintained accurate records of all client interactions in CRM software systems.
- Applied customer-centric approach to understand customer needs and concerns and develop creative solutions.
- Established and maintained relationships with key decision-makers to ensure customer loyalty.
- Analyzed customer feedback to develop solutions that improved customer experience.
- Provided technical support services to resolve customer issues quickly and effectively.
- Leveraged industry knowledge to make informed decisions regarding pricing models and product mix.
- Functioned as team leader for various customers, internal projects and initiatives.
- Conducted presentations outlining the value proposition of products and services offered by the company.
Prototype Lab Weld Technician
A 123 SYSTEMS
Novi, MI
11.2016 - 04.2022
- Acted as the primary point of contact for clients, ensuring their needs were met and issues resolved promptly.
- Developed and maintained long-term partnerships.
- Maintained knowledge of industry trends and the competitive landscape to deliver valuable insights and recommendations to clients.
- Identified upselling and cross-selling opportunities to maximize revenue from existing accounts.
- Interpreted blueprints and drawings to determine the specifications of the job.
- Optimized processes for increased productivity utilizing various types of manufacturing technologies.
- Troubleshot issues related to weld integrity during fabrication process.
- Performed MIG and TIG welding on a variety of metals, including aluminum, stainless steel, carbon steel and copper.
Manufacturing Operator and Team Lead
A 123 SYSTEMS
Novi, MI
08.2012 - 11.2016
- Mentor, train and monitor Tab Weld and X-Ray operators as a team lead.
- Track volume completion and OEE in mass production.
- Inspect quality of part to specification.
- Maintain and quarantine out of spec parts.
- Document end of shift reports.
- Mitigate machine down time by performing light repairs.
- Schedule machine maintenance.
Education
Bachelor’s of Science (BS) - Accounting and Finance
05-2019
Skills
- Sales Forecasting
- Relationship Development
- Procurement
- Agile
- Data Analysis
- Contract Negotiation
- QAD
- ERP
- Design Consultation
- Sales and Marketing
Timeline
Frame Shop Manager - Hobby Lobby
10.2025 - Current
Key Account Manager- Sales Department - A 123 SYSTEMS
04.2022 - 02.2025
Prototype Lab Weld Technician - A 123 SYSTEMS
11.2016 - 04.2022
Manufacturing Operator and Team Lead - A 123 SYSTEMS
08.2012 - 11.2016
Cleary University - Bachelor’s of Science (BS), Accounting and Finance