Jeffrey Lanuez
Tampa,FL
Summary
Developed strong problem-solving abilities and efficient workflow management in fast-paced labor environment. Skilled in operating machinery and adhering to safety standards, looking to transition into new field. Capable of leveraging practical experience to contribute effectively in different industry.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Tampa's Best Wash
Tampa, FL
11.2025 - Current
- Assisted customers with inquiries and service requests, ensuring prompt resolution of issues.
- Utilized point-of-sale systems to process transactions efficiently and accurately.
- Maintained a clean and organized workspace to enhance customer experience.
- Collaborated with team members to improve service delivery and operational efficiency.
- Handled customer complaints with professionalism, striving for satisfactory outcomes.
- Educated customers on product offerings and services to drive sales engagement.
CCTV Installation Technician
Bay Business Edge
Clearwater, FL
08.2025 - 10.2025
- Installed and configured CCTV systems in residential and commercial properties.
- Conducted system tests to ensure optimal functionality and performance.
- Collaborated with clients to assess security needs and recommend appropriate solutions.
- Maintained accurate records of installations, repairs, and service requests.
- Provided technical support and troubleshooting for installed systems.
- Installed and configured low voltage systems including security, fire alarm, and data networks.
- Conducted routine inspections and maintenance on electrical systems to ensure optimal functionality.
- Collaborated with project teams to assess site requirements and deliver tailored low voltage solutions.
Laborer Operator
S&S Directional Boring
Seffner, FL
01.2025 - 08.2025
- Operated machinery for directional boring projects to ensure accurate installation of underground utilities.
- Assisted in site preparation by clearing debris and setting up equipment for efficient workflow.
- Followed safety protocols and maintained personal protective equipment to promote a safe work environment.
- Collaborated with team members to troubleshoot issues during installations, improving overall project timelines.
- Monitored equipment performance and conducted routine maintenance to minimize downtime on job sites.
- Inspected completed work for quality assurance, ensuring compliance with industry regulations and specifications.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Operated directional drilling equipment to install underground utilities efficiently.
- Assisted in site preparation and maintenance for safe operation of machinery.
Parts Runner
Mercedes Benz of Tampa
Tampa, FL
02.2024 - 01.2025
- Delivered parts efficiently to technicians, ensuring timely repairs and customer satisfaction.
- Assisted in inventory management by organizing stock and tracking part availability.
- Operated forklifts and hand trucks for safe transport of heavy parts and materials.
- Utilized inventory management software to update stock levels and order requirements.
- Improved inventory management by organizing and maintaining parts storage areas.
Front of House Staff Member
Chick-fil-A
Tampa, FL
02.2023 - 02.2024
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Resolved customer inquiries and concerns effectively, fostering a welcoming environment.
- Monitored inventory levels, reporting shortages to management promptly for restocking needs.
- Established welcoming atmosphere by greeting each guest warmly.
- Assisted in training new staff on operational procedures and customer interaction protocols.
- Maintained cleanliness and organization of dining area, enhancing guest satisfaction.
- Collaborated with team members to optimize workflow during peak hours.
Customer Service Associate
Publix
Tampa, FL
08.2022 - 02.2023
- Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
- Processed transactions quickly, ensuring accuracy in cash handling and payment processing.
- Maintained product displays, enhancing store appearance and promoting sales through effective merchandising.
- Collaborated with team members to manage inventory levels, ensuring product availability for customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
Education
High School Diploma -
Carrollwood Day School
Tampa, FL06-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Low voltage wiring
- Electrical safety
- Power tool usage
- OSHA compliance
- Equipment operations
- Materials handling
- Heavy equipment operation
- Loading and unloading
- Shipping and receiving
Timeline
Customer Service Representative
Tampa's Best Wash
11.2025 - Current
CCTV Installation Technician
Bay Business Edge
08.2025 - 10.2025
Laborer Operator
S&S Directional Boring
01.2025 - 08.2025
Parts Runner
Mercedes Benz of Tampa
02.2024 - 01.2025
Front of House Staff Member
Chick-fil-A
02.2023 - 02.2024
Customer Service Associate
Publix
08.2022 - 02.2023
High School Diploma -
Carrollwood Day School