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Experienced goal oriented business operations administrative professional using a combination of skills in human performance, safety and risk management and human relations to develop, meet and exceed individual, departmental and enterprise strategic goals and objectives ensuring business continuity and sustainability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Astute Business Operations Manager focused on supporting cross-functional teams to increase customer satisfaction through process improvements. Respectful and respected professional with exceptional knowledge of developing strategic plans for service excellence.

Top performer in restaurant development, expansion and partnership management in addition to overseeing 40 plus employees. Value based decision maker, increasing profitability and revenue consistently within 1 month track record and beyond. Highly proficient in recruiting, overseeing and hiring over 200 employees, and generating over 7 million in business revenue optimization.

Willing to relocate: Anywhere
Authorized to work in the US for any employer

Experienced leader with over 10 years of remote experience, specializing in empowering staff through virtual and in-person coaching. Skilled in creating training materials and fostering employee growth. Demonstrated success in program management with a 100% goal achievement rate. Proficient in small business start-ups, business plans, and employee handbooks. Passionate about training and development, driving both career and volunteer advocacy projects. Experience implementing Human Rights into all aspects of business and volunteering.

Supervise multifunctional teams and organize project workflow within a high paced, customer-facing environment. Support marketing goals and drive to meet production deadlines, while cultivating the quality control processes as outlined within the QMS standard. From data entry, through order processing, to product delivery, ensure the quality process and meet corporate goals. Expert in Microsoft Word, Excel, Access, PowerPoint, Adobe Illustrator and Photoshop.
Operations professional with strong background in managing complex projects and driving operational excellence. Known for collaborative approach and commitment to delivering high-quality results. Dependable and adaptable, consistently meeting changing demands of business. Proven skills in strategic planning and team leadership.

Jeffrey Lawrence

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Director of Business Operations

Production Manager

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DrBA - Organizational Leadership

MBA - Entrepreneurship

BS - Marketing

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Director of Business Operations

Production Manager

DrBA - Organizational Leadership

MBA - Entrepreneurship

BS - Marketing

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