Jeffrey Mandy
Pembroke Pines,FL
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders.
Overview
41
41
years of professional experience
1
1
Certification
Work History
SERVICEMANGER
Dynalectric Florida
Weston, FL
01.2018 - Current
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Monitored service performance metrics to identify areas of improvement.
- Resolved customer complaints in a timely manner.
- Created detailed reports on service activities for senior management review.
- Trained new employees on the use of customer relationship management software systems.
- Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
- Analyzed existing processes for potential cost savings initiatives.
Asistant/Manager, Special Projects
Dynalectric Company
Miramar, FL
02.2007 - Current
- Monitored project progress and adjusted schedules accordingly.
- Managed daily operations and supervised staff members.
- Provided guidance to team members on best practices and processes.
- Researched new technologies to support operational objectives.
- Established policies and procedures to ensure quality control standards were met.
- Conducted performance reviews with subordinates to identify areas for improvement.
- Coordinated communication between departments regarding project status updates.
Vice President of Construction
Gator Tower systems
Fort Lauderdale, FL
02.2005 - 10.2006
- Provided oversight and direction to the construction team on all projects.
- Developed and implemented project plans, budgets, schedules, and performance standards.
- Reviewed bids from subcontractors and vendors to ensure accuracy of pricing.
- Managed day-to-day operations of the construction department including staff hiring and termination decisions.
- Coordinated between the design team and contractors for successful completion of projects within budget constraints.
- Conducted regular site visits to check progress on all projects in different locations.
Electrical Service Technician / Tower Group Manage
Edd Helms Group
Miami, FL
03.2002 - 02.2005
- Performed electrical troubleshooting and repairs on commercial and residential equipment.
- Installed new electrical systems, including wiring and circuit boards in accordance with local building codes.
- Conducted maintenance checks to identify potential problems before they caused significant damage or disruption.
- Assisted in the installation of conduit systems for power distribution, lighting controls and communication networks.
- Performed preventive maintenance services such as lubrication of moving parts, tightening connections and replacing worn out parts.
- Operated diagnostic tools to detect malfunctions in circuit boards or other electronic components.
- Diagnosed complex electrical issues by interpreting schematics and diagrams.
- Programmed programmable logic controllers to automate machine operations.
- Trained apprentices on the proper use of tools, safety protocols and industry best practices.
- Repaired electrical equipment using hand and power tools and testing and diagnostic equipment.
Electrical Service Technician / Data Division Lead
Fisk Electric
Miami, FL
07.1997 - 03.2002
- Performed electrical troubleshooting and repairs on commercial and residential equipment.
- Installed new electrical systems, including wiring and circuit boards in accordance with local building codes.
- Conducted maintenance checks to identify potential problems before they caused significant damage or disruption.
- Inspected existing electrical systems for compliance with regulations and safety standards.
- Replaced faulty wiring, switches, outlets, motors and other components as necessary.
- Tested continuity of circuits using ohmmeters, voltmeters and other testing devices.
- Coordinated with contractors during construction projects to ensure that all installations are up to code.
- Interpreted blueprints or schematic drawings to determine layout of industrial electrical equipment installations.
- Frequently worked overtime, weekends and holidays.
Electrician/Foreman/Electrical General Foreman
Multiple Union companies
Miami, FL
05.1987 - 07.1997
- Supervised and managed a team of electricians to ensure successful completion of assigned projects.
- Ensured proper maintenance and repair of all electrical systems and equipment.
- Conducted regular inspections on job sites for quality assurance purposes.
- Provided technical guidance and assistance to electricians in order to resolve complex problems.
- Maintained accurate records of materials used, labor hours worked, and any additional costs incurred during construction activities.
- Ordered necessary supplies and equipment required for job completion in a timely manner.
- Trained junior electricians on safe working practices as well as industry standards and procedures.
Apprintest JATC LU #349
IBEW LU#349 Contractors
Miami, FL
01.1983 - 05.1987
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Installed conduit for new wiring systems in commercial buildings.
- Connected wires to circuit breakers, transformers or other components.
- Constructed control panels from blueprints or schematic drawings.
- Identified problems with electrical systems by observing operation, listening for problems and using test equipment such as multi-meters.
Education
Journeyman Wireman - Electrical And Power Transmission Installation
LU#349 JATC
Miami, FL05-1987
Skills
- Schedule Management
- Workplace Safety
- Budget Control
- Relationship Building
- Work Planning and Prioritization
- Estimating and Quoting
- Customer Service
- Employee Training and Development
- Staff Supervision
- Goal Setting
- Cost Estimates
- Technical Troubleshooting
Certification
- NECA Project Mangement certificate
- NECA Estimating Certificate
- Miami Dade JW Lic. for Over 40 years
- Multiple Fiber and Communication cabling Classes
- High Voltage Cabling Splicing 2015
Timeline
SERVICEMANGER
Dynalectric Florida
01.2018 - Current
Asistant/Manager, Special Projects
Dynalectric Company
02.2007 - Current
Vice President of Construction
Gator Tower systems
02.2005 - 10.2006
Electrical Service Technician / Tower Group Manage
Edd Helms Group
03.2002 - 02.2005
Electrical Service Technician / Data Division Lead
Fisk Electric
07.1997 - 03.2002
Electrician/Foreman/Electrical General Foreman
Multiple Union companies
05.1987 - 07.1997
Apprintest JATC LU #349
IBEW LU#349 Contractors
01.1983 - 05.1987
Journeyman Wireman - Electrical And Power Transmission Installation
LU#349 JATC