Jeffrey Mosley
Lynchburg,VA
Summary
Dynamic and reliable professional with a strong background in customer service at Sodexo USA. Proven ability to enhance customer satisfaction through effective communication and exceptional sandwich preparation skills. Recognized for multitasking and maintaining cleanliness, contributing to a welcoming environment and increased sales through visually appealing displays.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Sodexo USA
08.2023 - 11.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.z
- Operated manual and electric appliances to peel, slice, and trim food.
- Restocked and rotated stock in display case to mitigate stock loss.
- Prepared and presented food in compliance with health and safety guidelines.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Trained team members to prepare sandwiches and other items according to instructions.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
- Executed sandwich artistry duties with very low occurrence of errors.
Donut Maker
Duck’s Donuts
01.2023 - 07.2024
- Baked, decorated and displayed donuts per guidelines.
- Kept workstation and area around workstation neat and clean.
- Contributed to increased sales by creating visually appealing donut displays that attracted customer attention.
- Contributed to the overall success of the bakery by readily adapting to changes in recipes, procedures, or customer preferences.
Education
High School Diploma -
Heritage High School
Lynchburg, VA06-2025
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Cleaning and organization
- Reliability and punctuality
- Cash handling proficiency
- Cash handling
- Multitasking and prioritizing
- Effective multi-tasking
- Attention to detail
- Dependable and honest
- Cleaning and sanitizing
- Cleanliness and hygiene
- Patience and empathy
- Efficient work pace
- Equipment cleaning
- Sandwich preparation
- Heavy lifting
- Continuous learning mindset
- Product stocking and rotation
- Station setup
- Knife handling skills
- Cleaning
Certification
OSHA Certification
Timeline
Sandwich Artist
Sodexo USA
08.2023 - 11.2024
Donut Maker
Duck’s Donuts
01.2023 - 07.2024
High School Diploma -
Heritage High School
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