Jeffrey Owen
Kennesaw,GA
Summary
Seasoned Computer Repair Technician with a comprehensive background in troubleshooting, repairing, and maintaining various types of computer systems. Strong skills include diagnostics, hardware and software installations, data recovery and network management. Committed to customer satisfaction and known for ability to resolve complex issues efficiently. Previous roles have demonstrated significant improvement in system performance and reliability.
Overview
5
5
years of professional experience
Work History
Computer Repair Technician
Lexicon Tech Solutions
Conyers, GA
12.2021 - Current
- Diagnose, troubleshoot, and repair handheld barcode scanners, forklift-mounted computers, printers, laptops, desktops, and Chromebooks.
- Documented repair processes and helped streamline procedures for future technical support actions.
- Offered repair or service options to help customers make decisions.
- Completed data recovery from failed hard drives using specialized tools and techniques.
- Recycled old equipment following proper safety guidelines.
- Updated or installed software for customers to ensure computer efficiency.
Content Producer
Lexicon Tech Solutions
Conyers , Georgia
12.2021 - Current
- Analyzed website analytics data to determine best practices for content creation.
- Planned, produced and edited video projects to maximize engagement.
- Posted useful, creative and timely content on social media, blog and website.
- Maintained up-to-date knowledge of industry trends in order to ensure relevant content was produced.
- Coordinated with external vendors to produce high-quality visuals such as photos and graphics.
- Managed social media accounts, growing audience engagement.
- Organized and maintained a library of digital assets.
Deli Clerk
Publix
Ola, Georgia
07.2020 - 11.2021
- Provided excellent customer service by assisting customers with deli meat and cheese selections, answering questions, and offering product recommendations.
- Operated deli slicers and other equipment to efficiently prepare and package deli meats, cheeses, and ready-to-eat items, while maintaining strict adherence to safety and sanitation guidelines.
- Managed deli product inventory by ensuring shelves were stocked and replenished, and assisted in monitoring expiration dates and product rotation.
- Maintained a clean and organized work environment, following Publix’s standards for cleanliness and food safety, including regularly sanitizing workstations and equipment.
Education
Associate of Arts - Design And Media Production Technology
Georgia Piedmont Technical College
Clarkston, GASkills
- Software installation
- Hardware troubleshooting
- Programming (Python)
- Data recovery
- Software diagnostics
- Training
- Supervising
- Computer assembly
- Reserializing
- Sales
- Customer Service
Affiliations
- Teaching myself new things i.e: Coding and Programming, different troubleshooting methods, assembling different types of devices such as servers.
- Keeping up to date with news regarding CPU, GPU, and Motherboard manufactures.
- Collecting
Timeline
Computer Repair Technician
Lexicon Tech Solutions
12.2021 - Current
Content Producer
Lexicon Tech Solutions
12.2021 - Current
Deli Clerk
Publix
07.2020 - 11.2021
Associate of Arts - Design And Media Production Technology
Georgia Piedmont Technical College
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