Jeffrey Palmer
Fuquay Varina,North Carolina
Summary
Assistant Manager at Hardee's Restaurant with 10 years of hands on experience in team leadership and customer service excellence. Committed to solving customer concerns promptly, ensuring a great dining experience. Known for building strong relationships with customers and staff!
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Hardee's Restaurant
10.2015 - Current
- Supervise daily operations, with needed redirecting and encouragement for staff.
- Train and mentor staff on best practices for customer service and food safety.
- Inventory management, completing product count and truck orders, while keeping food cost and waste low.
- Coordinate staff schedules, balancing labor needs with operational demands.
- Assist general manager with any needs.
- Solving any customer concerns when they arise, ensuring the best customer service experience possible.
Education
High School Diploma -
Penn Foster
OnlineSkills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Team motivation
- Staff training and development
- Operations management
Certification
SerfSave certification
Timeline
Assistant Manager
Hardee's Restaurant
10.2015 - Current
High School Diploma -
Penn Foster