Summary
Overview
Work History
Education
Skills
Timeline
Generic

JEFFREY RICHMOND

Austin,Texas

Summary

Hard working, energetic bartender, manager, and top rated sales associate with more than 5 years of experience leading a dynamic sales team covering multiple markets & bartending with craft beer & cocktail expertise for over 10 years. Knowledge of back end systems through many different companies and a top notch dog dad.

Overview

10
10
years of professional experience

Work History

Bartender

Pinthouse Brewing
02.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Bartender & Barista

The Emerald Tavern
09.2022 - 03.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender & Barista

Better Half Coffee & Cocktails
03.2022 - 07.2022
  • Worked the cocktail service station for peak service and events
  • Prepped needed items for all staff to be set up for success
  • Maintained a collected mindset to keep everyone on task during high stress moments
  • Closing and Opening duties handled regularly
  • Serving and Assisting with special events and promotions

Marketing Manager

Our Mutual Friend Brewing
06.2021 - 01.2022
  • Managed the creation and ordering of merchandise
  • Handled all inventory for merchandise
  • Supported bar staff and managed taproom when needed
  • Cleaned, maintained, and stocked line room
  • Curated all social media
  • Assisted with packaging and brewing
  • Managed and worked all events
  • Maintained all equipment for events and procured anything needed for events
  • Helped teach and bring BOH & FOH together
  • Handled payments and accounts from various vendors
  • Maintained keyholder duties from opening or closing support.

Bartender

The Beer Temple
08.2017 - 01.2021
  • Using extensive beer knowledge to provide the best experience for customers in the fast paced environment of Chicago's premiere craft beer bar
  • Handling all closing duties including register count and lock up
  • Maintained cleanliness of all front of house areas while running the bar solo every day
  • Helped build a positive atmosphere and customer base from the beginning of that bar's opening
  • Developed delivery system for contactless deliveries from the store
  • Built practices and systems for packing product for shipping purposes outside of local delivery
  • Managed sanitary practices and protocols for all levels of business as Covid-19 spread.

Director of Sales & Distribution

Pipeworks Brewing Co
03.2013 - 08.2018
  • Developed systems for local distribution across Chicagoland while handling shipment coordination for out of state sales
  • Leading a department of over 11 employees of varying sales positions and schedules
  • Trained all staff in sales directly based on self produced SOPs that are the base for all employees going forward
  • Established and maintained relationships with over 1,000 accounts across the Chicagoland area
  • Curated branding and imagery for the company's beers, merchandising, & iconography
  • Moved up through the company from packaging department to managing the sales department in the first year of employment by pioneering new sales strategies and practices
  • Organized and staffed all events ranging from guild social's, festivals, & tastings
  • Handled all box store relations from initial talks to executed deliveries.

Education

John Hersey High School
Prospect Heights, IL

undefined

Harper Rainey Community College
Palatine, IL

Skills

  • Events management
  • Merchandise Management
  • Social Media Coordination
  • Direct Sales and Relationship Building
  • Google Docs and Microsoft Excel Formula Building
  • Inventory and Sales Tracking
  • Photoshop & Adobe Experience
  • Team Management
  • Cocktail List Development
  • Custom Drink Preparation
  • Food Preparation and Safety

Timeline

Bartender

Pinthouse Brewing
02.2023 - Current

Bartender & Barista

The Emerald Tavern
09.2022 - 03.2023

Bartender & Barista

Better Half Coffee & Cocktails
03.2022 - 07.2022

Marketing Manager

Our Mutual Friend Brewing
06.2021 - 01.2022

Bartender

The Beer Temple
08.2017 - 01.2021

Director of Sales & Distribution

Pipeworks Brewing Co
03.2013 - 08.2018

John Hersey High School

undefined

Harper Rainey Community College

Similar Profiles

CREATE PROFILE
JEFFREY RICHMOND