Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Jessica St. Amand

Houston

Summary

Energetic Customer Service Representative

Customer-focused professional with a diverse background in hospitality, mixology, and customer relations. Adept at managing high-pressure environments while maintaining a clean and organized bar area, ensuring excellent service and customer satisfaction.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Bartender

Kung Fu Saloon
Houston
01.2023 - 01.2024
  • Mixed and served a variety of cocktails and beverages for patrons.
  • Maintained cleanliness and organization of bar area during busy shifts.
  • Engaged customers with friendly service to enhance their experience.

Certified Tanning Consultant

Palm Beach Tan
Houston
01.2023 - 03.2023

Airbrush Artist

TanSpire
Houston
11.2020 - 01.2021
  • Custom Spray Tan Airbrush Artistry alternating with Customer relations and front desk services.

Bar Manager

Junction Bar and Grill
Houston
01.2016 - 12.2018
  • Inventory control

Bartender

Hooters
Webster
01.2004 - 12.2015

Brand Ambassador

Monster Energy
Houston
01.2008 - 05.2010
  • Gorilla Marketing, Promotions, Brand Awareness

Salon Consultant

Electric Beach Tanning Salon
Alvin
05.2004 - 01.2006
  • Educating Customers on products and services as well as safety and precautions.
  • Retail sales, cashier, scheduling and reception services.

Education

Some - Communications

Red Rocks Community College
Lakewood, CO

Alvin Community College
Alvin, TX

Skills

  • Account Management
  • Cash handling
  • Inventory Control
  • Recruiting
  • MINDBODY
  • Retail sales
  • Serving Experience
  • Public Relations
  • Upselling
  • Customer service
  • Pricing
  • Salesforce
  • Social Media Management
  • Hospitality
  • Management
  • Event Planning
  • Receptionist
  • Sales
  • Events Management
  • Marketing
  • Budgeting
  • Filing
  • Customer Relationship Management
  • Employee Orientation
  • Sanitation
  • Merchandising
  • Millennium
  • Office Management
  • Scheduling
  • Craft cocktails, Mixology, bar tending
  • Data Entry
  • Operations Management
  • Product demos
  • Presentation Skills
  • Restaurant Management
  • Cosmetology
  • Project Management
  • Airbrush Tanning

Certification

  • TABC Certified
  • Bartender License
  • Food Handler Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Bartender

Kung Fu Saloon
01.2023 - 01.2024

Certified Tanning Consultant

Palm Beach Tan
01.2023 - 03.2023

Airbrush Artist

TanSpire
11.2020 - 01.2021

Bar Manager

Junction Bar and Grill
01.2016 - 12.2018

Brand Ambassador

Monster Energy
01.2008 - 05.2010

Salon Consultant

Electric Beach Tanning Salon
05.2004 - 01.2006

Bartender

Hooters
01.2004 - 12.2015

Some - Communications

Red Rocks Community College

Alvin Community College
Jessica St. Amand