Jeffrey Santos Rodriguez
Orlando
Summary
Motivated independent sales associate dedicated to ensuring customer satisfaction and driving company revenue. Service-oriented and outgoing with a deep understanding of market dynamics and customer needs. Utilizes product expertise to enhance merchandising and sales success. Experienced in customer service and sales, with a proven track record of boosting revenue, enhancing the buying experience, and elevating the company's presence in specific markets. Recognized for outstanding sales performance and commitment to excellent customer service.
Overview
15
15
years of professional experience
Work History
Sales Associate
Macy's
07.2020 - Current
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Built and maintained relationships with peers and upper management to drive team success.
- Met merchandise processing standards and maintained organized and accessible work area.
Driver Technician
Mattress One
05.2018 - 04.2020
- Loaded trucks with wide range of components, products and packages.
- Performed detailed vehicle inspections before and after deliveries.
- Set up equipment upon deliveries and completed initial setup for customers.
- Kept detailed records of fuel use and fillings for company records.
- Loaded trucks with tools and equipment to prepare for diverse on-call requirements.
- Delivered customer orders to homes and places of business within established time frames.
- Retained valid proof of insurance and registration in vehicles.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
Shift Manager
Pizza Hut
07.2010 - 05.2018
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
- Managed schedules, accepted time off requests and maintained coverage for shifts.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Documented receipts, employee hours and inventory movement.
- Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
Education
Dr. Phillips High School
Orlando, FL05.2006
Skills
- Retail Merchandising Expertise
- Negotiation Tactics
- Customer- and Service-Oriented
- Time Management
- Store Opening and Closing
- POS System Operation
- Retail Store Operations
- Customer Service
- Stockroom Upkeep
- Sales development
- Energetic self-starter
- Upselling and cross selling
- Multi-tasking strength
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Macy's
07.2020 - Current
Driver Technician
Mattress One
05.2018 - 04.2020
Shift Manager
Pizza Hut
07.2010 - 05.2018
Dr. Phillips High School
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