Jeffrey Sapienza
Hemet,CA
Summary
Self-motivated and energetic Car Salesman with strong sales background and effective relationship building and client retention skills strategically negotiates, closes deals and increases sales. Leverages social media and internet marketing with consistent networking and follow-up to meet aggressive sales quotas while maintaining integrity and providing exceptional customer service. Demonstrates natural sense of urgency and passion for cars and trucks while juggling many initiatives to achieve sales objectives in fast-paced competitive environment.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Automotive Sales Professional
Mercedes Benz
02.2017 - 07.2023
- Increased dealership sales by developing and maintaining strong relationships with clients.
- Enhanced customer satisfaction through personalized service and diligent followup.
- Streamlined vehicle inventory management for greater efficiency in the sales process.
- Collaborated with finance team to secure optimal financing solutions for customers.
Automotive Client Consultant / Sales Manager
Lexus
10.2000 - 01.2017
- Increased client satisfaction by providing personalized consultation and tailored solutions for their specific needs.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Streamlined internal processes to improve overall efficiency and better serve clients.
- Identified new business opportunities through careful market research and analysis.
Education
No Degree - Master Sales Consultant
Mercedes Benz Of North America
Beverly Hills, CA05.2018
No Degree - Master Technician
Volkswagen Of America
Culver City, CA04.2005
Skills
- Competitor analysis
- Strong negotiation skills
- Warranty sales
- Stress management
- Continuous learning
- Customer relationship management
- Sales strategy development
- Attention to detail
- Target achievement
- Upselling and cross-selling
- Excellent communication
- Client retention
- Vehicle appraisal
Accomplishments
- Collaborated with team of (SCCA) in the motor sports performance industry with Porsche of North America.
Certification
- Certified Pre-owned Cars Training - Developed Certified pre-owned (CPO) Program.
Timeline
Automotive Sales Professional
Mercedes Benz
02.2017 - 07.2023
Automotive Client Consultant / Sales Manager
Lexus
10.2000 - 01.2017
No Degree - Master Sales Consultant
Mercedes Benz Of North America
No Degree - Master Technician
Volkswagen Of America
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