Experienced Field Service Professional with strong focus on troubleshooting and maintenance of complex equipment. Known for effective team collaboration and adaptability to changing needs. Skilled in diagnosing issues, performing repairs, and ensuring customer satisfaction. Reliable, results-driven, and capable of handling high-pressure situations with ease.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Field Service Technician
IMA Power Services
2409 South Post Rd Shelby NC
03.2024 - Current
Responded quickly to emergency maintenance requests for timely on-call support.
Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Reviewed technical documentation to complete equipment maintenance and repair.
Operated hand tools and power equipment according to company safety procedures.
Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
Followed safety procedures to avoid injuries in field.
Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
Worked with diverse types of weather and ground conditions.
Transformer Technician
GE Prolec/Waukesha
Goldsboro, NC
10.2018 - 10.2023
Assembled transformers parts, such as radiators, bushings, conservator tank and piping. process of oil into units using processing rig, use of heavy equipment such as man lift, forklift and other heavy equipment, crane signaling, OSHA 10, and safety awareness with CPR training as well. I’ve obtained this Knowledge in my 5 years serving with SPX who are known now as GE Prolec…
During my time with the company I’ve also took advantage of leadership roles with approximately 2 years of lead experience which involved Daily reports and JSA’s as well as expense reporting. With a crew of five or less I managed to successfully install a number of Transformers throughout the US.
Replaced defective components or parts as needed.
Utility Worker/Welder
Turner Equipment Company
Goldsboro, NC
01.2015 - 01.2018
Welding, read blueprints, remembering numbers and measurements, counting, metric system, train and manage employees, machine repair
Maintained clean, organized and fully stocked work areas for maximum efficiency.
HVAC Technician
Jackson Airs
Goldsboro, NC
01.2011 - 01.2015
Installation experience along with service experience, from changing out capacitors, transformers, and compressors to installing ducts, evaporators, and thermostats with electrical knowledge as well
Performed preventive maintenance on HVAC systems to ensure peak performance and energy efficiency.
Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.
Welder
AAR of Goldsboro
Goldsboro, NC
01.2010 - 01.2011
Read blueprints and drawings and took measurements to plan layout and procedures.
Fabricated and welded components to assemble structural forms, such as machinery frames, tanks, pressure vessels, and furnace shells.
Set up welding machines based on the job at hand.
Repaired broken or cracked parts using cutting torches and welding equipment.