Victoria Vollmer
Olathe,KS
Summary
Detail-oriented specialist with a dual focus on Agricultural Operations and Financial Administration. Expert in managing complex Accounts Receivable cycles and transportation logistics. Committed to improving cash flow and customer satisfaction through accurate billing and responsive service.
Overview
29
29
years of professional experience
Work History
Settlement Specialist II Customer Service Department
Cargill
Olathe, KS
08.2020 - 02.2025
- Processed third party trucking grain settlements and submitted for same day payment utilizing Salesforce and Lynx applications.
- Applied vendor payments in JD Edwards.
- Researched any payment discrepancies, inquiries, missing payments or any other challenges.
- Communicated internally with sales department on contract specifications on pricing, time of contract, overruns and spot pricing or contract as needed. Microsoft Teams utilized for internal communication.
- This position has been eliminated with the Cargill 5% workforce reduction implemented.
Carrier Sales Representative
CGB AgForce
Leawood, KS
06.2019 - 02.2020
- Secured trucking capacity for freight on full truckloads.
- Dispatching loads and customer service communication with ETA.
- Analyze rates and capacity in specific transit lanes.
- Follow up with truck arrival and departures upon pick and delivery.
- Working in a team environment to secure the best cost effective rate and service opportunity.
- Communication of all relative transit delays to customers.
- Established and maintained relationships with customers.
- Identified sales opportunities and acted on leads.
Logistics Coordinator
ADM Milling
Overland Park, KS
05.2008 - 07.2019
- Responsible for all rail traffic communications and billing as needed.
- Escalated priority with the rail industry as it applies to specific critical needs.
- Communication with customers on transit delays, diversions or inventory adjustments.
- Audited truck and rail freight bills in accordance with published tariffs and/or established contracted rates.
- Obtained rail rates as needed for grain product transportation.
- Maintained various reports for the Director of Transportation for cost analysis.
- Electronic Rail Grain Billing system data entry and billing processing.
- This office was closed and moved to Decatur IL July 2019.
New Business Sales/Truckload Pricing Analyst
Freightquote/CH Robinson
Lenexa, KS
08.2003 - 03.2008
- Increased sales revenue on new accounts.
- Implemented TMS systems for accounts that were meeting the potential transportation volume.
- Maintained and expanded client portfolios to capitalize on all transportation options for business needs.
- Coordinated truck freight movement for clients utilizing the most efficient and cost effective methods in which to secure transportation.
- Researched, analyzed and negotiated volume truckload pricing to service large volume accounts.
Transportation Specialist
UPS Custom Critical
Overland Park, KS
01.1996 - 01.2003
- Generated sales in revenues for surface, air, chartered and hand carries for all accounts needing expedited freight services.
- Charter Member - Million Dollar Sales Club.
- Responsible for direct expedited ground transportation coordination with brokers, owner operators, airlines and cartage agents.
- Extensive communication with all relevant clients, agents and companies in regards to service and transit expectations.
Education
Associate of Science - Business Administration
Johnson County Community College
Overland Park, KSSkills
- Microsoft Word
- Attention to detail
- Leadership
- Decision Making
- Word
- Adaptability
- Microsoft Excel
- Customer Service
- JD Edwards
- Microsoft Office
- Communications
- Shipping
- AS400
- Time Management
- Interpersonal Skills
- Agriculture
- Excel
- Transportation management systems (10 years)
- Logistics
- Team player (10 years)
- Management
- Conflict Resolution
- Salesforce
- Organizational skills
Awards
2024 American Kennel Club Outstanding Sportsmanship Award, American Shetland Sheepdog Association 25 Year Club Member, Heart of America Kennel Club, Greater Kansas City Shetland Sheepdog Club Show Chair
Timeline
Settlement Specialist II Customer Service Department
Cargill
08.2020 - 02.2025
Carrier Sales Representative
CGB AgForce
06.2019 - 02.2020
Logistics Coordinator
ADM Milling
05.2008 - 07.2019
New Business Sales/Truckload Pricing Analyst
Freightquote/CH Robinson
08.2003 - 03.2008
Transportation Specialist
UPS Custom Critical
01.1996 - 01.2003
Associate of Science - Business Administration
Johnson County Community College