Dynamic team member with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
22
22
years of professional experience
Work History
Field Sales Consultant
Sunrun
06.2024 - Current
Attending preset in-home sales presentations while evaluating the customer’s needs
Custom designing solar panel systems for single family homes based on annual electricity consumption or square footage of home
Educating potential customers on the value and capabilities of solar
Advisor
Tesla
08.2018 - 08.2023
Educate, inspire, and skillfully guide Tesla’s potential customers through the vehicle configuration, solar size choices, and the purchasing process
Provide test drives, both vehicle and solar consultations
Deliver Vehicles
Provide in showroom deliveries as well as Tesla Direct and Tesla Drop deliveries to customer’s homes
Schedule Test Drives and Deliveries via TSS
Upload DMV documents
Knowledge on Warp Delivery Operations software including Delivery Milestones, Financial Operations, Document Gen, and how to create cases
Knowledge on Delivery MAP
Infantry Rifleman
United States Marine Corps
09.2005 - 09.2009
Team Leader
Led and supervised small team in support of combat operations
Trained team members on individual and collective tasks
Handled administrative and logistical needs within the team
Worked with supervisors to accomplish team objectives
Provide oversight of Marines and equipment
Handled disciplinary issues within the team
Automotive Technician
Johnson Controls
02.2003 - 07.2005
Diligent Automotive Technician proficient in problem solving complex auto repair issues while consistently delivering quality service
Extensive hands on experience in tune ups, oil changes, brake pad replacements, coolant system maintenance, and system diagnostics