Jeffrey Sytsma-Sherman
Wilmington,DE
Summary
Tireless Sen. Case Manager / Social Worker with twenty years of experience. Handles individual clients and supports colleagues in proper implementation of organizational policies and compliance with applicable laws and regulations. Aiding community members in navigating troubled waters to arrive at sound solutions.
Overview
20
20
years of professional experience
Work History
Supervisor of Crest Program
CiviGenic's
- Oversaw daily operations of the treatment facility, ensuring smooth workflow and timely completion of tasks.
- Handled client concerns, resolved issues, and adjusted policies to meet changing needs based on agencies and Probation and Parole policies.
- Achieved results by working with staff to meet established targets.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Senior Case Manager /Social Worker
State Of Delaware
05.2004 - Current
- Promoted a strengths-based approach in working with clients, empowering them toward self-sufficiency and independence.
- Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
- Coordinated diverse resources to facilitate total care plan.
- Assessed level of care provided and made recommendations for improvements in behavioral and substance abuse life style .
Education
Associate of Science - Social Sciences
Delaware Technical Community College, Wilmington
Wilmington Delaware05.1996
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Priority management
Timeline
Senior Case Manager /Social Worker
State Of Delaware
05.2004 - Current
Supervisor of Crest Program
CiviGenic's
Associate of Science - Social Sciences
Delaware Technical Community College, Wilmington