JEFFREY TENBROOK
Henderson,NV
Summary
Results-driven sales leader with a proven ability to exceed client expectations and drive business growth. Developed tailored solutions that significantly increased client engagement and market share. Skilled in account management and strategic sales implementation, fostering strong relationships to enhance business performance.
Overview
31
31
years of professional experience
Work History
ACCOUNT MANAGER
TRANE SUPPLY
Las Vegas, Nevada
01.2025 - Current
- Cultivated client relationships to effectively identify and address their needs.
- Analyzed customer feedback to improve service quality and offerings.
- Managed multiple accounts simultaneously while meeting deadlines.
- Acted as the primary contact for client inquiries, resolving concerns promptly.
- Developed strategies to increase revenue from existing accounts.
- Partnered with sales team to identify strategies for enhancing market share.
- Executed cold calling campaigns to identify potential clients.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
STORE TEAM LEADER / ACCOUNT MANAGER
TRANE SUPPLY
FORT COLLINS, CO
01.2015 - 01.2025
- Hired as the Store Team Leader (Mgr.)
- Achieved the goal of 100%+ of budget by completing sales tasks for customers with timely and accurate information.
- Implemented the new P21 point of sale system.
- Organized a complete store remodel from concept to completion.
- Worked with my superiors during the hiring and training process for new hires.
- Successfully managed store inventory with daily cycle counts, properly receiving and shipping of products.
- Participated in IR Store Leader Excellence Programs and training.
- Transitioned into the Account Manager role in June of 2016.
- Grew the book of business 325% as the Account Manager.
- Created new opportunities with clients applying a consultative sales approach.
- Successfully implemented rebate, spring and fall stock up and RunTru preferred customer pricing programs.
- Utilized vendor partnerships to drive business to Trane Supply with the offering of training classes and exclusive promotions.
- Uncovered pain points with clients by asking pointed questions and successfully offering win/win solutions creating lasting partnerships.
- Implemented inventory stocking programs with clients to keep stock on hand.
- Successfully offered clients a new view of Trane Supply as a partner for more than Trane OEM parts.
- Collaborated with superiors on the book of business and growth plan to achieve success each year.
- Participated in IR sales leader classes to enhance leadership skills.
- Substantially grew LCU business over the years by working close with clients and providing timely and accurate quotes.
- Collaborated with store personnel to maintain appropriate inventory levels.
- Followed up on quotes and open orders with clients.
- Led daily store operations and ensured compliance with company policies.
- Managed inventory levels and coordinated product replenishment schedules.
- Trained and mentored team members on customer service standards.
Field Service and Sales Technician
PASON SYSTEMS USA
Golden, CO
01.2010 - 12.2015
- Sold, installed, and serviced oilfield related rental electronics under minimal supervision. Diagnosed and maintained equipment along with training client personnel on proper operation and procedures.
- Acquired parts, collaborated with clients and technicians, and delivered completed systems for immediate use.
- Cultivated strong client relationships as liaison to salesforce, enhancing communication and contributing to increased sales volume.
- Tripled revenue and expanded market share over three years, enhancing territory performance through strategic initiatives.
- O Leading area with multiple new products which were sold and implemented with client acceptance.
- Mentored and managed new employees to ensure successful onboarding and training.
- Leveraged relationships to remotely diagnose issues, providing step-by-step resolutions during time-sensitive operations.
Territory Manager
BG DISTRIBUTORS OF INDIANA, LLC
Evansville, IN
01.2008 - 12.2010
- Managed territory sales of automotive chemicals and services to automotive repair and dealership settings.
- Cultivated strong customer relationships by fostering rapport with stakeholders, from mechanics to owners.
- Collaborated with management to design and implement effective sales contests, ensuring team alignment.
- Increased sales by utilizing product demonstrations.
Account Manager
HILTI, INC.
Van Nuys, CA
01.2004 - 12.2006
- Utilized solution selling and rapport to drive sales growth in MEP commercial market for high-end construction fasteners.
- Exceeded quarterly sales goals by independently managing client calls and implementing strategic sales initiatives.
- Collaborated with project managers to identify project needs and recommend tailored product solutions.
- Closed sales by engaging company's engineers to address client inquiries.
Territory Manager
HEATING & COOLING SUPPLY, LLC
Van Nuys, CA
01.1995 - 12.2004
- Grew territory from $1.1M to $3.4M annually in 2.5 years and increased margin 4% on average while improving gross revenue and utilizing consultative sales approach.
- Surpassed yearly and quarterly goals by consistently exceeding client expectations.
- Generated significant HVAC bookings within territory.
Education
Training Course - construction, product applications, and consultative sales techniques
Hilti, Inc.
Tulsa, OKHVAC Sales Training Certificate -
VLE Enterprises
Orange, CASales Training Certificate -
Honeywell
Minneapolis, MNProduct and Sales Class Certificate -
Rheem Manufacturing
Fort Smith, ARSkills
- Account development
- Lead generation
- Consultative sales
- Opportunity identification
- Negotiation expertise
- Market share growth
- Relationship management
- Effective communication
- Goal orientation
- Self-starter
Websites
Accomplishments
Trane All Day Everyday Award Recipient 3rd Quarter 2022
Timeline
ACCOUNT MANAGER
TRANE SUPPLY
01.2025 - Current
STORE TEAM LEADER / ACCOUNT MANAGER
TRANE SUPPLY
01.2015 - 01.2025
Field Service and Sales Technician
PASON SYSTEMS USA
01.2010 - 12.2015
Territory Manager
BG DISTRIBUTORS OF INDIANA, LLC
01.2008 - 12.2010
Account Manager
HILTI, INC.
01.2004 - 12.2006
Territory Manager
HEATING & COOLING SUPPLY, LLC
01.1995 - 12.2004
Training Course - construction, product applications, and consultative sales techniques
Hilti, Inc.
HVAC Sales Training Certificate -
VLE Enterprises
Sales Training Certificate -
Honeywell
Product and Sales Class Certificate -
Rheem Manufacturing