Summary
Overview
Work History
Education
Skills
Timeline
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Jeffrey Trompeter

Janesville

Summary

Effective Account Manager with Schindler Elevator Corporation, proficient at fostering client relationships and driving revenue growth. Expert in contract negotiation and problem resolution, successfully managing 285 accounts. Proven ability to enhance customer satisfaction through effective communication and teamwork, while identifying upgrade opportunities to expand the client base.

Overview

10
10
years of professional experience

Work History

Account Manager EI

Schindler Elevator Corporation
01.2016 - Current
  • Managed a diverse portfolio of 285 accounts totaling 396 elevators, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of customers while maintaining positive relationships with all parties involved.
  • Negotiated contract terms with customers, securing favorable agreements for both parties.
  • Fostered relationships with Field Mechanics to identify potential upgrade opportunities, retain current portfolio and expand client base.
  • Developed and communicated the importance of long term capital plans for customers equipment.
  • Identified and contacted customers with overdue accounts to address disputes, created resolution and collected outstanding payments.

Education

BBA - Professional Sales And Marketing

University of Toledo
Toledo, OH
05-2017

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Revenue growth

Timeline

Account Manager EI

Schindler Elevator Corporation
01.2016 - Current

BBA - Professional Sales And Marketing

University of Toledo

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Jeffrey Trompeter