Kaelyn Roberts

• Managed multiple accounts simultaneously while meeting deadlines.
• Solicited feedback from customers on their experience with products or services.
• Built and maintained productive relationships with customers and internal partners.
• Maintained accurate records of all customer interactions in the CRM system.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

• Generated $1,315,558 in annual revenue and $4,573,463 in total revenue for conversions from April to December.
• Converted over 150 units using personalized sales strategies and maintaining portfolio relations, 90% of accounts connected with Schindler Ahead Technology.
• Established and serviced over 250 accounts in North New Jersey, White Plains, Hartford, Baltimore, Sacramento and San Francisco.
• Advanced in SAP, Lotus Notes and Excel through daily utilization.