Jalexia Vidal
Phoenix,AZ
Summary
Hardworking and adaptable team member with experience across multiple roles in a fast-paced fast-food environment, including drive-thru operations, cashiering, food preparation, and customer service. Skilled in multitasking, time management, and delivering excellent customer service while maintaining accuracy and efficiency. Bilingual in English and Spanish, enabling effective communication with a diverse range of customers and team members. Adept at problem-solving, collaborating with others, and adhering to food safety and quality standards. Proven ability to thrive under pressure and contribute to smooth, successful operations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Multi-Station Team Member
Yordyn Dominguez
Phoenix, AZ
05.2023 - Current
Multi-Station Team Member: Efficiently performing various roles, including Drive-Thru Cashier, Order Taker, Dine-in Cashier, Fryer, Drink Preparation, Customer Service, and Cleaning, in a high-paced fast food environment. Consistently delivered exceptional customer service by accurately processing transactions, addressing guest inquiries, and resolving issues promptly. Thrived under pressure, multitasking across stations to meet speed-of-service goals, and ensure seamless team operations. Maintained strict adherence to food quality, safety standards, and cleanliness while contributing to an efficient and collaborative work environment.
Education
High School Diploma -
Trevor G Browne
7402 W Catalina Dr, Phoenix, AZ 8503305-2024
Skills
- Customer Service Excellence: Delivering friendly and professional interactions to ensure guest satisfaction
- Cash handling and accuracy: efficiently processing transactions while maintaining attention to detail
- Multitasking: Managing multiple responsibilities simultaneously in a fast-paced environment
- Team collaboration: Working effectively with team members to maintain smooth operations
- Time management: Meeting speed-of-service goals during high-pressure shifts
- Adaptability: Cross-trained in various roles, including drive-thru operations, cashiering, food preparation, and cleaning
- Problem-solving: Addressing guest inquiries and resolving issues promptly and effectively
- Food Safety and Quality Control: Maintaining compliance with safety and cleanliness
- Communication Skills: Clearly and professionally conveying information to customers and team members
Accomplishments
- Passed AP Spanish Exam with a 5 and graduated with State certificate: Qualified as Bilingual by the State of Arizona
Certification
- State Certificate as Bilingual by the State of Arizona
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Multi-Station Team Member
Yordyn Dominguez
05.2023 - Current
High School Diploma -
Trevor G Browne