Jeffrey Webster II
Herndon,VA
Summary
Skilled Host motivated to enhance customer loyalty with exceptional service. Maintains well-stocked, organized stations ready for any need. Exceeds customer expectations by providing friendly, prompt and attentive service tailored to customer's preferences.
Hardworking Host offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Organized Hostess with distinct commitment to first-rate customer service. Friendly worker known for maintaining excellent service levels in busy times and streamlining seating protocols. Successful at answering phones while greeting people in person and consistently upholding professional standards.
Overview
1
1
year of professional experience
Work History
Host
Glory Days Grill
Herndon, VA
11.2023 - Current
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Took reservations over phone and in person.
- Managed incoming calls during busy shifts.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Contributed to team efforts by accomplishing related tasks as needed.
Education
Associate of Arts - Art History
Northern Virginia Community Collage Loudoun
Loudon VA05-2027
High School Diploma -
South Lakes High School
Reston, VA06-2023
Skills
- Front of House Organization
- Menu Knowledge
- Team Collaboration
- Reservations Management
- Server Support
- Customer Service
- Takeout Order Processing
Timeline
Host
Glory Days Grill
11.2023 - Current
Associate of Arts - Art History
Northern Virginia Community Collage Loudoun
High School Diploma -
South Lakes High School