Performance-oriented Sales Leader offering exceptional record of achievement over 25-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
26
26
years of professional experience
Work History
Local Account Executive (XHM)
XPO
Holland, MI
01.2021 - Current
Business-to-business direct selling of XPO service offerings to both new and existing customers
Cold calling on new potential customers as well as building on already established business relationships
Responsible for supporting local, national sales efforts as well as working closely with the National 3PL account executives to increase the overall territory revenue level
Proven track record of success in sales, customer relations and collaborating across multiple business units
Working directly customers to establish LTL that meet as closely as possible with what the customer is expecting, without sacrificing any potential revenue loss by XPO.
Local Account Executive
Holland, YRC & Yellow
Multiple locations with the State of Michigan
01.2009 - 01.2021
Actively pursue and qualify valued business opportunities
Implement successful selling strategies and techniques
Manage new and established account development for continued revenue and profit growth
Define and propose specific approaches to meet and exceed customer needs
Identify situations requiring effective negotiation and maintain positive client relationships throughout any issue resolution process
Take ownership in the work
Advance expertise and value by increasing knowledge of products, services and pricing
Seek opportunities to maximize contribution in current role
Utilize available resources and knowledge to orchestrate solutions that increase market share and profitability
Winner of multiple company wide sales contests.
Senior Corporate Sales Account Executive
LaSalle Bank/Bank of America
Grand Rapids, MI, Kalamazoo, MI
01.2006 - 01.2008
Responsible for selling LaSalle Bank’s product offerings to current and prospect Business banking clients within an assigned geographical territory
This included individuals as well as business banking clients
Maintained relationships with existing clients and developed prospect list and made calls on referrals from other bank employees
Assisted branches with adding new individual and business customers, growing balances by setting up coordinated visits with the business locations and frequent interactions with those employees
Interacted frequently with Commercial Banking Relationship Managers and Treasury Management personnel to deliver value added services to existing customers
Exceeded sales goals by 220% for 2007 and $180% for 2008.
Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
Executive Account Manager/Project Manager
Exhibit Design Consultants
Kentwood, MI
01.1999 - 01.2005
Exhibit Design Consultants is a multi-million-dollar visual marketing and design company providing Custom Exhibit Design, Large Format Printing, Graphic Design, Event Marketing and Management, Show Service Management, Shipping and Exhibit Storage and an Exhibit Rental Program
My duties included both Sales Executive and Project Manager Responsibilities with emphasis on sales
Maintained existing accounts, prospected for new accounts and networked for additional new accounts
Provided leadership and direction necessary to sustain the company’s growth
Procured, scheduled, controlled and tracked projects from initial order to delivery to client
Exceeded sales goals and productivity goals 5-6 years.
Education
Associates Degree - General Studies; Criminal Justice
Grand Rapids Community College
Grand Rapids, MI
Dale Carnegie Sales Training -
Crime Scene Technician certified -
Lansing Community College
Lansing, MI
Course work in the criminal justice field -
Northwestern University
Evanston, IL
Michigan State Police Training Unit
Lansing, MI
City of Grand Rapids Police Department
Grand Rapids, MI
Kent County Sheriff’s Department
Grand Rapids, MI
Skills
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Office 360
Salesforce - OneCRM
Timeline
Local Account Executive (XHM)
XPO
01.2021 - Current
Local Account Executive
Holland, YRC & Yellow
01.2009 - 01.2021
Senior Corporate Sales Account Executive
LaSalle Bank/Bank of America
01.2006 - 01.2008
Executive Account Manager/Project Manager
Exhibit Design Consultants
01.1999 - 01.2005
Associates Degree - General Studies; Criminal Justice