Jeffrey Welsh
Virginia Beach,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server, Food Runner, and Trainer
Darden Restaurants- Yard House
07.2021 - 12.2023
- Greeted and accommodated guests, building positive experience from first interaction
- Prioritized multiple tasks in dynamic environment and stayed calm and composed
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Accurately perform financial transactions
- Follow all food safety regulations
- Negotiate and resolve customer concerns
- Assist team members to achieve maximum efficiency during peak hours.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Gym Associate
Iron Asylum
08.2022 - 05.2023
- Greet and check in all guests upon entry
- Educate guests on related classes and membership options before processing enrollment for memberships and loyalty programs
- Prepare the gym to open in the morning
- Update member account information
- Process a variety of payments while maintaining accurate payment records.
- Provided personalized fitness advice and recommendations based on individual member needs, building rapport and trust among clients.
Server and Food Runner
Cinema Cafe
10.2020 - 06.2021
- Customer service
- Attention to detail
- Order verification
- Multi-tasking
- Team-oriented
- Interpersonal communication
- Physical stamina.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Bayside High School
Virginia Beach, VABBA - Finance
Old Dominion University
Virginia Beach, VA08.2027
Skills
- Customer service
- Restaurant experience
- Computer literacy
- Communication skills
- Time management
- Physical examinations
- Leadership
- Microsoft word
- Conflict and Complaint Resolution
- Excel
Certification
Microsoft Certified
Timeline
Gym Associate
Iron Asylum
08.2022 - 05.2023
Server, Food Runner, and Trainer
Darden Restaurants- Yard House
07.2021 - 12.2023
Server and Food Runner
Cinema Cafe
10.2020 - 06.2021
Bayside High School
BBA - Finance
Old Dominion University
Microsoft Certified
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