Summary
Overview
Work History
Education
Skills
Awards
MILITARY
Timeline
23
JEFFREY WILLIAM SUTTON

JEFFREY WILLIAM SUTTON

Santa Rosa,CA

Summary

Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.


Overview

40
40
years of professional experience

Work History

Owner

JS Construction
01.2011 - Current
  • General Contractor –B License Bonded and insured
  • Kitchen and bath remodels my specialty, Do all my estimates versed with Quickbooks and word ,excel programs Built Additions, decks, fences, counter tops granite, Corion, formica and tile tops, all aspects of remodeling doors, windows, drywall texture, painting interior and exterior, dry rot/ termite repair, siding, bathtub /shower conversions, tile, insulation, sub floor and hardwood flooring, linoleum
  • Plumbing and electrical residential
  • License # 957620
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Trained and guided team members to maintain high productivity and performance metrics.

Owner

J.S. HOME REPAIR
01.1996 - 01.2011
  • Own my business
  • Estimated and performed various types of jobs including: Kitchen and bathroom remodel, tub surrounds fiberglass and tile, framing, electrical work, plumbing, fencing, entry doors, storm door, screen doors, and windows, door locks, also painting interior / exterior homes, and power washing driveways and mobile home, dry rot damage work Tile counter tops / back splashes flooring hardwood pergo, linoleum and tile, concrete steps and pads
  • Pergolas
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.

WDO Technician

Western Exterminator Co.
01.2006 - 12.2006
  • WDO Tech
  • Wood Destroying Organism technician Tear out and restoration of dry rot and beetle infested wood in bath rooms, kitchens, decks .I did all the replacement of tile on floors tub surrounds and counter tops
  • Remodel from start to finish
  • Was job foreman and had helpers assist me in phases of construction .I was transferable to work in the Burlingame office to tear out decks and run their crew
  • Pigeon proof banks
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

WDO Technician

Home Guard
02.2005 - 12.2005
  • WDO tech
  • Tear out and restoration of dry rot and beetle infested wood in bath rooms, kitchens, roofs, and Decks
  • Did all phases of construction from start to finish
  • I was the foreman of the job, and had helpers assist me in working all phases of job
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Supported project management teams with expert technical advice, contributing to successful project completions.

Cabinetmaker

CLASSIC MILL CABINETRY
01.1998 - 12.1998
  • I assembled residential cabinetry
  • Finish sand case work to prep for paint or stain
  • Cut plywood, MDF and solid wood to size.
  • Sanded and finished surfaces to create smooth and attractive finish.
  • Reinforced joints with nails or other fasteners to prepare articles for finishing.
  • Created detailed moldings and trim for cabinetry and furniture.
  • Casework includes: residential kitchen and bath uppers, bases, and vanities, islands, TV entertainment units, desks, and wine racks
  • Installed hardware such as drawer pulls, hinges, and handles.
  • Read and interpreted design plans to understand project specifications.
  • Maintained safe and organized workspace to minimize risk of injury.
  • Blueprint design understanding
  • Installation understanding
  • Measured and cut materials to specified dimensions to achieve precise fit.
  • Adhered to all safety protocols during the fabrication process, minimizing accidents and maintaining a safe working environment for all team members.
  • Constructed custom cabinets for residential and commercial spaces using varied hand and power tools.
  • Assembled cabinet components using glue and mechanical fasteners to create strong, durable products.
  • Established a reputation for reliability by consistently meeting deadlines, even during periods of high production demand.
  • Sanded and finished surfaces to create smooth, polished appearance.

Department Manager\\Salesperson

YARD BIRDS
02.1996 - 12.1997
  • I was Salesperson on sales floor
  • I also assisted customers with their projects
  • Knowledgeable in: electrical, plumbing, hardware, tools, lumber, paint, special orders, customer service and special orders
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.

Co-manager

84 LUMBER
07.1994 - 01.1996
  • I was CO-Manger
  • Trained in Martinez, and then transferred to Santa Rosa store
  • Responsibilities: Sales, inventory control, coordinating trucks coming in and out of yard, shipping and receiving, shopped venders to get the best price possible for customers, and then estimate take-offs for customer’s projects from blue prints
  • Other responsibilities include: Cashiering, end of day accounting, banking, and responsible for training new manager trainees

Apprentice

Browns house of Cabinetry
04.1985 - 11.1987
  • Face Frame ,door and drawer department ,Assembly of custom cabinetry boxes ,Delivery and set cabinets in place of new built homes, promoted to assembler and mill out cabinets .Installed custom cabinetry I received a 80% wage increase while working with company
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Assisted in development of new training module, resulting in more comprehensive onboarding experience for new apprentices.
  • Reduced material waste by implementing more accurate measuring and cutting techniques.
  • Assisted with post-construction cleanup and maintenance.
  • Loaded and carried materials to facilitate transport at construction sites.

Education

Diablo Valley college

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Palomar College

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Marine Corp. Institute

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84 Lumber home study courses

Diploma - undefined

EL Cerrito high school
01.1981

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Operations management
  • Project management
  • Business management
  • Project estimating
  • Business administration
  • Negotiation
  • Customer service
  • Operations oversight
  • Client service

Awards

Letter of Commendation, Letter of Appreciation, Spirit award 84 lumber

MILITARY

  • United States Marine Corp.
  • Honorable Discharge
  • Good conduct metal
  • Expert rifleman metal
  • Super section

Timeline

Owner

JS Construction
01.2011 - Current

WDO Technician

Western Exterminator Co.
01.2006 - 12.2006

WDO Technician

Home Guard
02.2005 - 12.2005

Cabinetmaker

CLASSIC MILL CABINETRY
01.1998 - 12.1998

Department Manager\\Salesperson

YARD BIRDS
02.1996 - 12.1997

Owner

J.S. HOME REPAIR
01.1996 - 01.2011

Co-manager

84 LUMBER
07.1994 - 01.1996

Apprentice

Browns house of Cabinetry
04.1985 - 11.1987

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Palomar College

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Marine Corp. Institute

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84 Lumber home study courses

Diploma - undefined

EL Cerrito high school

Diablo Valley college
JEFFREY WILLIAM SUTTON