Jeffrey Wright
Kailua,HI
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Adept at enhancing operational efficiency and team productivity, my tenure at United States Air Force as a Fleet Maintenance Manager showcased my ability to manage large teams and implement safety protocols, highlighting my technical understanding and leadership skills. Negotiated with vendors to optimize costs, demonstrating keen industry awareness and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Parts Counter Specialist
Pape Machinery
02.2024 - Current
- Conducted regular physical inventory counts, ensuring data integrity within the inventory management system.
- Collaborated with service technicians to ensure proper parts identification and availability for repairs.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
- Worked closely with sales representatives to provide accurate quotes for customers seeking specific replacement parts or upgrades.
- Implemented a parts return procedure that reduced waste while maximizing return on investment for unused items.
- Assisted in training new staff members on company procedures and best practices in parts management.
- Established strong relationships with vendors, negotiating favorable pricing and delivery terms.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Fleet Manager
United Staes Air Force
08.2020 - 02.2024
- Manged and readied a heavy construction fleet of 185 vehicles and 25 personnel.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
- Enhanced overall fleet safety through rigorous compliance with regulatory standards and implementation of best practices in risk management.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
- Reduced repair costs and time through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
- Evaluated fleet performance metrics regularly to identify areas for improvement, leading to increased productivity and revenue growth.
- Managed fleet budget effectively, optimizing resource allocation for maximum returns on investment while minimizing expenses.
- Developed and maintained knowledgeable and productive team of employees.
- Leveraged advanced vehicle Telematics systems that enabled effective monitoring of driver behavior, fuel consumption, and route optimization.
Fleet Maintenance Manager
United Sates Air Force
01.2016 - 08.2020
- Managed 160 military and civilian vehicle maintenance technicians and support personnel.
- Oversaw the maintenance and repairs of 1600 vehicle fleet and equipment.
- Maintained a safe working environment by enforcing strict adherence to safety policies and protocols among the maintenance team.
- Managed all aspects of fleet maintenance operations, ensuring optimal productivity and cost effectiveness.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Provided exceptional customer service to internal stakeholders by promptly addressing concerns related to fleet availability and maintenance schedules.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Quality Assurance Inspector
United States Air Force, USAF
01.2015 - 01.2016
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Communicated with production team members about quality issues.
- Used calipers and micrometer measuring instruments.
- Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
- Conducted training sessions for new Quality Assurance Inspectors, ensuring a consistent approach across the team.
- Upheld safety regulations within the workplace by consistently following guidelines during inspections.
- Participated in internal audits to verify adherence to established quality management systems and identify opportunities for enhancement.
Education
Associate of Science - Vehicle Maintenance And Repair Technologies
Community College of The Air Force
Montgomery, AL09.2019
Skills
- Fleet Optimization
- Fleet Management
- Scheduling
- Vehicle inspections
- Operations and logistics
- Preventive Maintenance Planning
- Inventory Control Management
- Quality assurance standards
- Employee Training and Development
- Environmental Sustainability Practices
- Decision-Making
- Time Management
Timeline
Parts Counter Specialist
Pape Machinery
02.2024 - Current
Fleet Manager
United Staes Air Force
08.2020 - 02.2024
Fleet Maintenance Manager
United Sates Air Force
01.2016 - 08.2020
Quality Assurance Inspector
United States Air Force, USAF
01.2015 - 01.2016
Associate of Science - Vehicle Maintenance And Repair Technologies
Community College of The Air Force